for the last few hours I’ve been trying to update my virus definitions through the avast program, they updated successfully earlier today at around 2:30 pm EST. Out of habit (even though I have it set to stream updates) I try to manually update every few hours. The last few hours it’s been giving me an unknown error in the update screen, though avast itself says everything is fine when I hover over the taskbar icon.
Here is an image of the error, I’m not really sure how to proceed. All my shields are active and everything else seems to be fine.
I wouldn’t worry about it , You are showing the latest VPS (140213-1)
You also have streaming updates, together with the fact that this is now the weekend and there are less vps update activity over the weekends.
Relax, enjoy the weather.
Actually when I hover over the taskbar icon Avast is showing the vps version as being 140212-2 (I forgot to mention in my original post). Furthering my confusion, it looks like its downloaded the new definitions but for some reason they won’t install (but that’s just my theory, and I really don’t know how this works so big grain of salt). I’d just like to nip this issue in the butt while its tiny so I don’t end up a day or more behind.
I just ran a repair on my Avast installation, it completely successfully. However I’m still having the same issue updating the virus definition file as my original post.
Okay so minor panic attack, downloaded and tried to install the manual update you linked. It didn’t work and told me there was an error when trying to modify the program. I was at first going to post the install log but then I noticed at the end of the log it said “could not access, in use by a process”. Meaning Avast is running, can’t update. So I restarted into safe mode (Windows gave me access denied when I tried to kill the Avast process, even though I’m admin (that one worries me) and tried to run the update (vpsupd.exe) again and it seemed to work. Restarted again into normal Windows and now everything is reading as up to date.
Virus Definitions: 140213-1
Program: 2014.9.0.2013
My only question is: Does Avast protect it’s process and that’s why I wasn’t able to kill it via the taskmanager?
Thanks for all the help guys, hopefully this was just a bug with the updater and nothing more.
The answer to your question is yes.
Sometimes things get out of sync. The screenshot you provided showed the latest vps.
When hovering you saw different. Sometimes a simple reboot solves the blip
Yes agreed, I only mentioned ‘simple reboot’ because in my experience, I have solved this very issue by simply rebooting. One can always proceed with ‘repair’.
My curiosity has always been, given there is a ‘reboot’ after the ‘repair’ does make one wonder. ;D
