Trying to cancel AVAST automatic renewal account via paypall

I received an email saying $69 had been taken out by avast via paypal. I had already cancelled this account and AVAST didn’t recognise my email address. I started another account just to be able to log in to AVAST again. How do I cancel automatic subscription? Please help thankyou.

https://www.avast.com/faq.php?article=AVKB24#idt_0100 (Cancel auto-renewal)

PLEASE CANCEL MY AUTOMATIC RENEWAL: PRODUCT: AVAST INTERNET SECURITY - 1 PC ORDER ID: 11082109506: EXPIRATION DATE: 04/27/2019:

ORDER ID: 11082109506
PASWORD: bu1ejh4V

Good luck with canceling. They make it very difficult. I finally found the page to do it and it has been telling me “unsubscribing in progress” for 15 minutes. That’s rediculous… >:(

The first thing I would suggest is changing your user name to something different as it in a public forum and could be misused/harvested.