Hi. I have installed Avast Password on my phone (i have never used it before), i’m trying to activate sync and backup but i don’t get the “Restore link” to my email. Need some help please?
Update. I found the email with the “Restore link” (2017), so far so good, but Avast Password is asking for master password i created the first time i used the app, but i can’t remember the password. How can i start all over again?
You could try the following,
Clean Install of Avast:
https://goo.gl/4Ptzkf
If you need additional help with the Clean Install, watch this:
https://youtu.be/p-h3myRD51A
Thanks, but I wonder how a clean install of avast will solve the main password problem on my phone?
It will not. That would require a factory reset where you start from scratch.
Mingma Sherpa msherpa@nepalnaturetravels.com
Wed, Nov 4, 9:09 AM (1 day ago)
to support
Hi there,
I have just factory reset my android phone and I restored everything back again from the backed up file. Nevertheless, Avast Password doesn’t seem to restore though I have login details for it. I followed the following steps:
- I logged in using 4 digit Avast Login Password
- I clicked on 3 dotted bar, clicked on settings
- Clicked on Synbhronization and Back-up
- Clicked on Turn On
- Clicked on Login
- Typed in previous username and password
- It says, Pending authorisation to account… and I couldn’t go any further from here, sort of stucked. I clicked on How to Self-authorise.
Also, the Restore Link in my email is expired as well. Pls HELP.
Hi,
I sent you a PM.