Hey everyone. So… I’v encountered a sudden, annoying issue with my Avast Premier program. Now… I’ve got the subscription for Premier, I have the web browser (not as my primary browser mind you), as well as Avast Cleanup, but after I updated my antivirus definitions in Avast and restarted as it instructed, I now have a red x on my Avast icon in my and it says I’m not protected. Right clicking says all my shields are on, but trying to go to the user interface, the update/settings page, etc all results in a “UI Failed to load.” screen. Clicking on something like one of the two update options when right clicking the icon gives me an error saying “The RPC server is unavailable”.
I tried the simple restart option on that window and it yields no results. I also tried to use the update as well as the repair option when using the Apps menu to access the uninstall options for Avast - no change in the results. In fact, with the Repair option, it shows an error of “http server returned error” with no success in trying to repair. I just wanted to ask before I even consider attempting a clean install - is anyone experiencing a similar issue after updating definitions? If so, have you been able to resolve this without a clean reinstallation? If so, please, I’m all ears. … Eyes… Digital ears? You get my meaning.
If I need to clean reinstall though - that includes the browser and Cleanup, doesn’t it? -_- I really don’t want it to come down to that if there is an easier way to resolve this annoyance.
And miscellaneous information if pertinent - my only other program is MalwareBytes, I recently checked to see if Windows Defender was updated but this was after the issue arose and I thought there was a conflict by Microsoft itself (though it said no definition update to Windows Defender could be done before another restart I made then it said everything was updated), and everything was fine and dandy before my prompt by Avast to restart.
Edit: Correction… checking the Windows updates again, the same prompt for a Definition Update for Windows Defender Antivirus came up. Though after going back and checking to see if it would install, it then said I’m up to date. Odd…