unable to cancel subscription renewing 5/4/2025. Followed all instructions to do so, but still cannot cancel. I can see activation code and order id, please have someone contact me soon and I can contact my bank as well. Thanks in Advance - Mary
Hey Mary, I had the same issue turned out I had to log in at my.avast.com, go to Subscriptions, and cancel it from there (not just from the app). If that doesn’t work, contact Avast support directly with your order ID. Good luck!
finally able to get support on the phone. Seems that using Google chrome did not give me all the options that Microsoft edge did. Issue resolved !!
Hello user 2194. I am having a similar problem. I need the Avast Customer Service Phone Number. Can you provide it in this forum? The website only has their address in Arizona. Thank you - Gary.
dangit-I am so sorry but I deleted all reference to it. The way I finally found it was to switch browsers and poked around until I finally found it. Tried Chrome and got into and endless loop of "contact us:. Tried Opera & same thing. Hunting around Microsoft Edge finally got me to a screen with a phone number on it. Another user told me he had to browse their webby with his phone. WORST COMPANY FOR TRYING TO CANCEL !!. Best of luck. I’ll keep hunting around and if I find it again I will send it to you. Again-try Edge to find it.
Hi User 2194. Thanks for your reply and looking for the phone number. Fortunately, I found it. The AVAST Customer Service Toll-Free Number is 1-833-884-2286. I called it and was able to successfully cancel the renewal of my subscription. They are crediting my credit card account.