Every time we try to push the installation software out it fails, the devices that do somehow have avast installed, we are unable to get updates to them. The process hangs at 16% every time and stays there forever. We are using avast small office administration, on the portal on our side it says our subscription is active until october of 2015, when I speak to support on the phone they tell me it shows that it expired this past october on there end. I am new to avast administration, I was literally handed the credentials and turned loose on my own to figure this problem out, so I am reaching out to the people on the forums as they come highly recommended by others. Please keep in mind I am TOTALLY new to this software and its processes.
Thanks in Advance for any and all help, as it is greatly appreciated, I have been waiting for two days for a support technician to email me back.