Hi, i run anti malwarebytes daily and every time it find 3 files, sometimes 4 with reference to stolen.data. I remove, reboot and they keep reappearing. At my wits end with as it is affecting the functionality of my pc also. erratic mouse behaviour and other annoying gremlins.
Considering a fresh windows 7 format and install at this stage.
Your logs are corrupt because they are saved as Unicode.
Please do the following so we can read the logs to assess your situation and provide the needed help.
Re-open, OTL.txt, Extras.txt
[]Click File
[]Click Save As
[]Rename the file to the previous name and then add ANSI. Ex: If OTL, the name should now be OTLANSI.txt.
[]Down below, Click the box with the word Encoding to the left.
[*]Choose ANSI.
See the attached picture below.
Each step is labeled, 1, 2, 3, 4. Please do them in that list.
Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them.
Only one of them will run on your system, that will be the right version.
[*]Double-click to run it. When the tool opens click Yes to disclaimer.
[*]Press Scan button.
[*]It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
[*]The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
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Step#2
1. Open notepad and copy/paste the text present inside the code box below. To do this highlight the contents of the box and right click on it. Paste this into the open notepad. NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to the operating system
Folder: C:\Users\Johnnys\AppData\Roaming\dclogs
2. Save notepad as fixlist.txt to your Desktop. NOTE: => It’s important that both files, FRST and fixlist.txt are in the same location or the fix will not work.
3. Run FRST/FRST64 and press the Fix button just once and wait. If the tool needed a restart please make sure you let the system to restart normally and let the tool completes its run after restart.
The tool will make a log on the Desktop (Fixlog.txt). Please attach it to your reply. Note: If the tool warned you about the outdated version please download and run the updated version.
=> Please post here FRST.txt, Addition.txt and FixLog.txt
Hi, Sorry, i completely forgot about using combofix. I remember looking for help over a month ago with this problem but for some reason it was never solved.
You should talk with MBAM developer team to see why one of CAD files is flaged as stolen.data.
My gess is that MBAM target the folder by name (dclogs) and then you have the detection.
• The following will implement some post-cleanup procedures:
=> Please download DelFix by Xplode to your Desktop.
http://www.mcshield.net/personal/magna86/Images/checkmark.png
Purge System Restore [/i]
Click Run button and wait a few seconds for the programme completes his work.
At this point all the tools we used here should be gone. Tool will create an report for you (C:[b]DelFix.txt[/b])
The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix
Tool deletes old system restore points and create a fresh system restore point after cleaning.
