unable to run boot scan

Viruses and worms
1

Hello every one,
I hope I am posting in the correct place.

I am unable to run a boot scan, I schedule it, I reply yes to restart now, all goes well till Avast comes up, then I get a message

“keyboard error”

Avast is unable to to scan.

0 items scanned
0 files scanned
0 items found
Avast will now continue to boot.

I am confused by this error, I have tried 3 different keyboards, which all work efficiently for any other task, I have changed usb ports, 3 times, I have uninstalled the drivers for each different keyboard.

I have completed 2 thourough scans this week with 1 result, a minor risk trojan, in system 32.

However there are 2 files in system 32 driver folder, they are locked and unable to be scanned, I have searched on Google and there are many enquires about these files “fixdot. dat. fixdot.in???”

Seems there is a family of them, However most of the items I have read consider these to be Microsoft files. I have no idea when they were installed, Microsoft continually download files and who knows whaich are which?

I have currently a dual channel system, and have tried to scan each one in boot, using the arrow keys for the default, then the second time using the keys for the other drive, No! num lock not on.

However I am unable to perform any boot scan.

I have only 23 running processes at start up. One is my Wacom Tablet, which has an exe file in startup common files, and another "tablet.dat.exe "in system 32 file folder, However this is a read only file. I have asked people I know if their Wacom files are in system 32 and they all are.

Should I uninstall Avast to see if the files have been corrupted? my pc runs fast, shuts down fast, restarts fast, and I clean my cache, cookies, usage tracks and run Adaware, ZoftspySe and Regcure daily.Avast is on start up, and also Zone Alarm .

I would apreciate any help anyone can give me, as I am very conscious of of malware, and I know some viruses will not allow boot to be scanned.
Thankyou
Lina

2

It looks like you are using a usb keyboard and for some reason it isn’t being recognized before windows starts. Can you try a ps2 keyboard?

3

Hi

Yes I am using a usb port and it is also on a hub, I have no spare ports on my pc, it is an amd/Intel interleaved dual channel, running Windows Xp pro, Unfortunately, I need to have 2 printers, 1 scanner, 2 external drives and a wacom tablet, mouse, keyboard and microphone. I have 2 gig of ram, but still it gets a little congested.

However I tried an Lpt port adapter, but got the same result, and that of course was plugged into the pc at full power, so I am thinking that as I have a conflict with that RTHDCPL in Realtek that needs to be addressed, maybe it is the cause of the problem.

I have seen in some of the forums that it causes problem with the mouse, and other hardware, such as shutting Windows down by itself, or freezing on checkdisk. etc etc.

I believe there is a fix for it, but I don’t have much trust in Updates any more, I feel if Microsoft is still having to put patches on XP, then why did they push Vista onto the market.

Just my opinion.

However in my last thouough scan I discovered some files in windows system 32, fixdot.dat and its family, they are all locked and hidden, and I feel that they are used to track and spy on users. Are they a problem? who knows, it would be good if Microsoft consulted with some 3rd party companies before they put these patches out.

They can not be scanned at all, Result says,

“files unable to be scanned, Locked and hidden”
They apparently are objects, belonging to I assume MSDN library. Still why are they in secret in sytem 32?

So thank you very much for your input, I am getting a little frustrated,because I do not know how to scan the boot at all.

Have a nice day, and again thank you.
Lina