UNABLE TO SCAN

General Topics
1

Hello
After I have performed a scan I get a message’ result of last scan’
c:\prog.files\microsoft office\office.…\WW9ASUM.DLL
Result :unable to scan:the stystem cannot read from the specified device.
Any comments please,
gel

2

That file is part of the Windows Update Web Control.
As explained many times on this board, some files can not be scanned.
Possible reasons:

  • They are in use
  • They are encrypted
  • They are corrupted

Since this is a perfectly legal file, there is nothing to worry about I would say.

3

Thank you Eddy for a quick responce.
Your comment has put my mind at rest.
Cheers
gel