Unable to start Outlook 2000, after removed avast5, and clean it!!!

Avast Free Antivirus / Premium Security
1

:frowning:
Like many users, i had problem after updated avast 4 to 5, i had the message saying C:\ProgramFiiles\Alwil Software\Avast4\ashOutXt.dll can not be loaded and was disabled by Outlook.
I unstalled avast 5, and clean avast with their utility, and my Outlook still doesn’t start

Any suggestion?

2

Did you reboot?
What is the operating system, and what antivirus has been used prior?

3

yes 3 times!!!

4
5

Windows XP SP3, and this machine is working with Avast since 2007

6

See http://forum.avast.com/index.php?topic=59527.msg502308#msg502308 for instructions.

You need to:

  1. delete an entry in your registry
  2. delete your extend.dat file

Just follow the instructions in my post and let me know how things went.

7

Well still not working…

Just to let you know that Avast 5 isstalled…

I executed the fix.reg, and deleted the extended.dat…

When i’m trying to start Outlook, it’s starting, and “ms outlook plug-in” popup and everything close!!!

Woila

8

I’m having the same problem - ??