Hello!
Situation description: 3 days before, main program stop to work (on access scanner still working). Few minutes before that, I have updated version, and after that, scanner detected some java application is trying to install itself on computer –some virus (I’m not sure that is related with problem). I’ve disconnected from the internet and want to run full system scan, but the main program refuse to load. I have reinstall the program, and every time is same problem.
Error messages are:
1.Unknown error: Storage cannot be created for the “Splash” tasks
2.Unknown error:Configuratin is not loaded properly. Error: dbsCreateObject
3.Program cannot save parameters to the storage . Error: dbsCreateObject
Version of software is Avast 4.6 antivirus home edition
For avast! Pro users it is best to update the ODBC Drivers, Home users can switch to XML storage.
Right click the avast! icon and select Program Settings, then Troubleshooting and tick the Use XML storage instead of ODBC.
If you can’t get into the Troubleshoooting section, you can manually edit the avast4.ini file (using a text editor) and change database=odbc to database=xml, this is in the [Common] section.
For the Pro version, you need to update the Microsoft MDAC as the ODBC is more essential.