Hello everyone!
I have been receiving TONS of messages to my inbox from avast regarding “untestable mail.”
I cannot figure out why these messages are deemed untestable, and there doesn’t seem to be any consistency in which messages get flagged as such.
Here is the most recent message I received:
avast! Antivirus: Untestable Mail Detected
avast! determined that your mail-server hit a message that cannot be scanned for viruses. Message details are bellow. Please note that the message may potentially containa virus.
The message was automatically processed by avast! according to its configurable rules. You may want to check the server-side logs to verify that no error occured.
Message details
From: "??? " (vanillamb76@elta-invest.ru)
To: “email@address.net” (email@address.net)
Cc:
Bcc:
Resent-From:
Resent-To:
Subject: p!?!?!c!?!?!k!?
Sent: 10/18/2010 1:21:46 PM
Message Type: Inbound
Mail Server: xxxx.xxxx.xxxx
Received From: xxx.xx.xx.xx
Untested Items:
avast! Action: Delivered
Virus Database: 10/18/2010
If the avast! Action is discarded, the message was destroyed and will never be delivered. If it is moved to ‘badmail’, it was placed to the badmail directory on the server. From there it can be resent.
This message was automatically generated by avast! for SMTP2000.
avast! - copyright © 1988-2010 ALWIL Software.
And then on the server side, here is the error message in the Antivirus Log:
Source: Avast!
Event ID: 26646
Computer: (mail server)
Description: Cannot commit changes to the message. Error code is 0x8003001D.
Message info:
From: “"???"” email@address.net
To: “email@address.net”
email@address.net
Subject: ??94-??
Very strange and I cannot find anything that would point to the cause. Has anyone else run into this before? Any tips appreciated 