Update-Check doesn't seem to work properly on Dial-Up connection

Avast Free Antivirus / Premium Security
1

Hi,

as a rather new user of avast 4 home (on Win2k-SP4, 56k analog-modem :slight_smile:

although I have set both prog and VDF-Updating to automatic AND was online for about 1 hour,
avast only downloaded a vps update just when I explicitly told it to check…
in what intervals does avast check for an open inet-connection or , if PC is online, for updates ?

there are some timeout settings in data\avast4.ini which i don’t really understand, and which seem not to appear in the user interfaces…
So, as to the Auto-Update: is that correct, that avast checks every couple of minutes for an internet connection (if update is set to automatic), and then tries to check for updates ? or is there a timeout, if no inet is detected for a couple of times/connections attempts ?

I searched the board/FAQ a bit but couldn’t find much…
Please point me, if I missed it:-)
Thanks in advance…

2

Is it possible to ping these IPs from your computer? 195.70.130.34, 64.246.6.135, 207.44.156.15 and 62.168.45.69

in what intervals does avast check for an open inet-connection or , if PC is online, for updates ?
avast! checks every 40 seconds if there´s connection to Internet and every 4 hours checks for new updates.
is that correct, that avast checks every couple of minutes for an internet connection (if update is set to automatic), and then tries to check for updates ?
Yes.

If you use dial-up connection only, there´s another way how to detect if the computer is connected to Internet or not. avast! can elicit the connection status from the modem status - so it will NOT ping our servers every 40 seconds. To set avast! this way, follow these steps:

  1. In Notepad, open the file AVAST4.INI
    (C:\PROGRAM FILES\ALWIL SOFTWARE\AVAST4\DATA)
  2. Find section [InetWD]. If this section doesn´t exist, create it.
  3. Into this section insert this row:
    UseRAS=1
  4. Save the file and restart your computer.

(The avast! build must be 4.0.172 or higher)

3

Thanks Odpad,

I’ll try your checks/advice later
(I’m not at home now, so no avast here… ;))
and report back, then :slight_smile:

4

Hi Odpad

Ping on the above servers:

195.70.130.34 timeout (repeatedly, or Antwort von 213.210.132.114: Zielnetz nicht erreichbar./Target-Net not reachable)
seems to be “on your side” :slight_smile:
213.210.128.0 - 213.210.191.255
netname: CZ-TERMINAL-20000502
descr: Nextra Czech Republic, s.r.o.
descr: Provider Local Internet Registry

64.246.6.135 works
207.44.156.15 works
62.168.45.69 works

But somewhen, there obviously has been a silent update, cause I got a new Vir-Database in the about-avast-window :slight_smile:

so, seems to be temporary/generell conection problems.

P.S.: I connect via a german internet-least-coust-router-program (Smartsurfer/Web.DE);
so this still counts as “only dial-up connections” ?
and I guess, should try the useras=1 entry next ?
Thanks…

:slight_smile:

5

whocares
does ras=1 work ???

6

I have not experienced trouble updating avast on a dial-up system. I suppose that the problem resides just on the user provider (XP Pro and Modem at 56kps). :slight_smile:

7

UseRAS=1

in the current version does not work!!
to me
i have a dial up modem …but nothing
i controlled with a firewall

nothing

8

i setup avast4.ini
UpdatePeriod=10
10 minutes
but nothing…

9

Which firewall. If it is ZoneAlarm or Sygate I can guide you to set up the options… :smiley:

10

kerio

but i use kerio to detect avast connection…

11

I´ll try to download Kerio and see what happens…
Please, wait for weekend… :wink:

12

Hi again,

recently, with the default settings the auto-update seemed to work apart from my initial problems (see above).

now, a couple of days ago, I set USERAS=1 according to odpad’s/FAQ instructions (including reboot) and now again it doesn’t check for updates or on the PC getting online.

I had Defs from 8-14 in the about window,
and only a manual update (after 20 minutes of being Online) got me the updates.

How often does avast check now with the useras=1 settings ?

13

More Details:

-I start the PC, and then after between a couple of minutes or sometimes longer; I go online (56K-Modem,Dial-In, LCR).
So I guess Avast’s first attempts to check for updates won’t work. Does Avast give up then maybe for 4 hours with the UseRAS=1 settings ??

  • I have blocked most incoming ICMP [8] - EchoRequests
    But this can’t be the problem, as a manual update works ? or can it ?

Any ideas ?
???

14

I have read about using the “useras=1” command for modem users like myself and tried it on my machine with Win98SE/ZoneAlarm and I could not auto update either. I removed the command from the ini file, rebooted, and went back online and the auto update kicked on within 1 min. I don’t know if we are missing something or if it just does not work.

15

Problem with useRAS=1 and Windows 98 auto-update was resolved and will be available in the next program update.

Thanks avast!

16

Hi!

I`ve got a problem. I just did my new registration, but i am still geting te notice “comection timeout” which is realy going on my nervs.
What should I do???
Please help!!

By, by

17

You can increase both your avast! timeout: Internet Mail provider > Customize > Advanced (tab)
and your email account timeout (generally, right click the email account, choose properties and the Advanced tab of settings).

You you can even disable the Timeouts…