Update Issues

[system]

I seem to be having some problems with Avast 4.6 Pro with updates. It updated fine yester day, but today I am getting the following errors:

11/15/2005 3:47:08 PM SYSTEM 1636 Function setifaceUpdatePackages() has failed. Return code is 0xC0000005, dwRes is C0000005.

11/15/2005 3:47:26 PM SYSTEM 1636 An error has occured while attempting to update. Please check the logs.

11/15/2005 3:53:16 PM SYSTEM 1648 Function setifaceUpdatePackages() has failed. Return code is 0xC0000005, dwRes is C0000005.

11/15/2005 3:53:20 PM SYSTEM 1648 An error has occured while attempting to update. Please check the logs.

Any assistance would be appreciated.

[Lisandro]

K-Tig, nothing to worry that much. Verbose of logs.
Anyway, you can repair your installation and see if you get rid from them.

You can search the board for setifaceUpdatePackages too.

To Igor: please, change the logs. Users get anxious and nervous about them. Maybe: "Don't worry, everything is ok. Function setifaceUpdatePackages() has failed, but nothing to worry, just verbose... etc.

[system]

I tried repairing it through the add/remove. Said it was successful, but still not able to update. The only firewall I have is in my router. I have had no problem in the past with the updates. Have not done anything different since installation. Not sure what is going on. Wonder if it would do any good to uninstall and reinstall.

[Lisandro]

@K-Tig post:3

I tried repairing it through the add/remove. Said it was successful, but still not able to update. The only firewall I have is in my router. I have had no problem in the past with the updates. Have not done anything different since installation. Not sure what is going on. Wonder if it would do any good to uninstall and reinstall.

I can only guess… maybe cleaning the temporary files, maybe trying to ping to the avast servers and see if you can connect.
Maybe, at last, uninstalling and installing again (booting twice)…
Strange, I and tons of other users never had update issues…

[system]

@Tech post:4

@K-Tig post:3

I tried repairing it through the add/remove. Said it was successful, but still not able to update. The only firewall I have is in my router. I have had no problem in the past with the updates. Have not done anything different since installation. Not sure what is going on. Wonder if it would do any good to uninstall and reinstall.

I can only guess… maybe cleaning the temporary files, maybe trying to ping to the avast servers and see if you can connect.
Maybe, at last, uninstalling and installing again (booting twice)…
Strange, I and tons of other users never had update issues…

Well, I did uninstall then reinstall and the initial update did just fine, but the next time it tried to update, got those errors again.

[system]

BTW, I also get the following error:

11/17/2005 2:50:33 PM SYSTEM 1900 Function setifaceUpdatePackages() has failed. Return code is 0xC0000005, dwRes is C0000005

[Lisandro]

@K-Tig post:6

11/17/2005 2:50:33 PM SYSTEM 1900 Function setifaceUpdatePackages() has failed. Return code is 0xC0000005, dwRes is C0000005

As you can search the board for setiface keyword, you’ll see this is just verbose of the logs. Maybe Alwil will remove these messages in future versions. Don’t worry, your avast installation is working… Which VPS version do you have? Probably the last one, right now, 0546-3.