Hey Partners and Resellers,
We have updated our migration process and wanted to update you accordingly. Moving forward, just send an email to migrations@avast.com This email will auto create a case for you. If you have multiple migration requests, please attach a google sheet or excel document. For post migration questions, please submit a new case. Please provide the following information.
(Subject Line) EPS Migrations; Reseller ID
(Case Body) Customer email, customer ID, product, seats, managed or unmanaged
https://www.avast.com/business-support <----create cases here
https://kb.support.business.avast.com/GetPublicArticle?title=Manually-Migrate-From-Endpoint-Protection-To-Business-Antivirus <---- KBA steps for migration.
Thanks!
