Hello. I just installed the Avast One Basic program and saw that there was a free 7 day trial o Premium. I went through the steps and when asked to claim my upgrade, I kept getting a message there was a problem. So, I closed the program to try again, and now the offer has disappeared. What’s going on? I looked all over the for a chatbot or at least an email - but neither seem to exist. There is phone number for non-avast issues, but why bother to show that?