Hi there,
I have recently jump over to Avast today and bought the product but I did not get the license and I entered a wrong billing email which I do not know if it matters. I have tried opening a ticket for help but I do not have the order number! My bank has the money deducted but I did not receive the product, can someone from Avast help me out please? Thank you.
My email is mplcmh@yahoo.com.sg
I have all the billing address etc.
@petr_matrix
You need to submit a ticket.
Thanks for replying, how do I get a response after I submitted the ticket?
The response should come in the support ticket system. I presume you would get an email notifying you of a reply to your support ticket (as I haven’t used the system).
Yes, a notification will be send through email.
Thanks all ! My ticket is #492544
Response time is currently 1-2 business days, so have a little patience.