Urgent help needed with Win 7 Security trojan

Viruses and worms
1

I cannot find a reference in Avast to remove this Trojan. Can somebody help me please? Is there a way to remove it with Avast or not?

2

More info please. :wink:

3

Read it all before you start

Remove Win 7 Security 2012 (Uninstall Guide)
http://www.bleepingcomputer.com/virus-removal/remove-win-7-security-2012

if you have no success, follow this guide and attch the log`s
http://forum.avast.com/index.php?topic=53253.0

Lower left corner: additional options > attach

4

I have followed the process on bleepingcomputer.com but now my network shield won’t restart. An suggestions other than remove and reload Avast?

5

Yes. :wink:

Repair avast!:

  1. Control Panel → Add/Remove programs → avast!
  2. Scroll down and click on ‘Repair’.
  3. Follow instructions.
  4. Reboot.
6

@puwwas1298

i still recomend that you follow Essexboys guide i linked to above
and attach the OTL log, then Essexboy can see if everything is removed :wink: there are usually some leftovers

7

The OP didn’t reply yet. :wink:

8

Repair did not correct the issue. I will run the Essexboys guide after work today.

p.s. I have been looking over Essexboy’s process which refers to the geekstogo.com virus removal instructions for Win 7 Internet Security and it states that Malwarebytes “completely” removes this virus. (Perhaps not.)

I will run the OTL and post when I am back at my home computer.