Version Update failed--Repair Failed

Avast Free Antivirus / Premium Security
1

…

I update manually. I have no choice.

Update <…\vps-9051600.vpu> failed.

The “Warning Log” line is:
5/17/2009 3:47:39 AM a 1444 Function setifaceUpdatePackages() has failed. Return code is 0x000004C7, dwRes is 000004C7.

I tried to repair, and this is the result minus certain information I’d rather not have public, but the OS is Windows XP Pro.

previous lines not posted<<<<<<<<
17.05.2009 04:24:13 system: Installed in: E:\Alwil Software\Avast4 (74915M free)
17.05.2009 04:24:13 internet: SYNCER: Type: use IE settings
17.05.2009 04:24:13 internet: SYNCER: Auth: another authentication, use WinInet
17.05.2009 04:24:13 package: Part prg_av_pro-537 is installed
17.05.2009 04:24:13 package: Part vps-9051600 is installed
17.05.2009 04:24:13 package: Part news-50 is installed
17.05.2009 04:24:13 package: Part setup_av_pro-537 is installed
17.05.2009 04:24:13 package: Part jrog-d5 is installed
17.05.2009 04:24:13 general: Old version: 537 (1335)
17.05.2009 04:24:39 file: SetExistingFilesBitmap: 1055->155->155
17.05.2009 04:24:39 general: GUID: 3856dbe0-7c1d-4dd3-9915-51e5f71612c5
17.05.2009 04:24:44 general: Server definition(s) loaded for ‘main’: 257 (maintenance:0)
17.05.2009 04:24:44 general: SelectCurrent: selected server ‘Download699 AVAST Server’ from ‘main’
17.05.2009 04:24:44 internet: SYNCER: Type: use IE settings
17.05.2009 04:24:44 internet: SYNCER: Auth: another authentication, use WinInet
17.05.2009 04:24:59 general: Operation set to INST_OP_REPAIR
17.05.2009 04:24:59 general: Entered SetupProcessPro::Do( INST_OP_REPAIR )
17.05.2009 04:24:59 general: Entered SetupProcessWin32Avast::Do( INST_OP_REPAIR )
17.05.2009 04:24:59 general: Entered SetupProcessWin32::Do( INST_OP_REPAIR )
17.05.2009 04:24:59 general: Entered SetupProcess::Do( INST_OP_REPAIR )
17.05.2009 04:24:59 general: Entered SetupProcessPro::Do( INST_OP_UPDATE_INSTALL_PACKAGES )
17.05.2009 04:24:59 general: Entered SetupProcessWin32Avast::Do( INST_OP_UPDATE_INSTALL_PACKAGES )
17.05.2009 04:24:59 general: Entering:UpdateInstallPackages
17.05.2009 04:24:59 general: progress thread start
17.05.2009 04:24:59 package: LoadProductVpu: E:\Alwil Software\Avast4\Setup\prod-av_pro.vpu
17.05.2009 04:24:59 package: LoadPartInfo: jrog = jrog-11b returned 00000000
17.05.2009 04:24:59 package: LoadPartInfo: news = news-50 returned 00000000
17.05.2009 04:24:59 package: LoadPartInfo: program = prg_av_pro-537 returned 00000000
17.05.2009 04:24:59 package: LoadPartInfo: setup = setup_av_pro-537 returned 00000000
17.05.2009 04:24:59 package: LoadPartInfo: vps = vps-9051600 returned 00000000
17.05.2009 04:24:59 package: LoadProductVpu: E:\Alwil Software\Avast4\Setup\prod-av_pro.vpu ended with 00000000
17.05.2009 04:25:00 package: FilterOutExistingFiles: 155 & 155 = 0
17.05.2009 04:25:26 package: IsFullOkay: vps-9051600.vpu - not okay (DSA_FileVerify failed 0x2000000B)
17.05.2009 04:25:27 package: Vpu: E:\Alwil Software\Avast4\Setup\vps-9051600.vpu, size: 25127417. md5: 34A49FD4DD1F2FD31B20063C5ACAA3AE, computemd5 returned 0x00000000, sig: 1397001E5489AFD13EA659E5293123D0F9A8DE5F923DE71650F057A4CCB7BFE5E1C9B69E991FBF1E returned 0x00000000
17.05.2009 04:25:28 package: IsFullOkay: vps-9051600.vpu - not okay (DSA_FileVerify failed 0x2000000B)
17.05.2009 04:25:29 package: Vpu: E:\Alwil Software\Avast4\Setup\vps-9051600.vpu, size: 25127417. md5: 34A49FD4DD1F2FD31B20063C5ACAA3AE, computemd5 returned 0x00000000, sig: 1397001E5489AFD13EA659E5293123D0F9A8DE5F923DE71650F057A4CCB7BFE5E1C9B69E991FBF1E returned 0x00000000
17.05.2009 04:25:29 package: SetFullAsMarked: Package vps set to 1
17.05.2009 04:25:29 package: IsFullOkay: vpsm-9051600.vpu - not okay (doesn’t exist)
17.05.2009 04:25:29 package: IsFullOkay: vpsm-9051600.vpu - not okay (doesn’t exist)
17.05.2009 04:25:29 package: SetFullAsMarked: Package vpsm set to 1
17.05.2009 04:25:29 package: ArePartsInstallable: 0
17.05.2009 04:25:29 package: Error processing packages. 0x20000011
_

My question is whether I can just wait for a day or two until the next version is released and update with that without any problems. I don’t intend to do any Net surfing until a new update is in, if one of you pros think this will work.

Unfortunately I cannot set my updates to auto, by the way. It’s a long story. Must be done manually.

I might also add that uninstalling the Alwil programs files and doing a reinstall is a very serious difficulty on my system, so if I can skip this update it would be so much better.

So what do you think? Will the next update work fine if I just skip this one?

And thank you in advance for any assistance.

EDIT: I just realized something. Was this a virus database update that failed? Or a … well that size is rather big. I’m not sure what a new “program” is called, but the other update that installs something other than a simple virus database update. In other words, am I looking at a much bigger problem than I thought when I first posted this.

…

2

Please, post the last 300-350 lines of avast log: C:\Program Files\Alwil Software\Avast4\DATA\log\Setup.log
The updates are incremental, if you lose one, the situation will be corrected in the next one, no problem.

3

…

Appreciate the response.

Just to be sure, you want to look at the log just for today’s incident, right?

Since I finally got the new installation done a few months back, this is the first time I’ve had a problem.

Just today’s right?

…

4

Yeah.

5

…

Okey-dokey, but I’m again removing system info and IP stuff – sorry.

17.05.2009 03:37:35.000 1242499055 general Started: 17.05.2009, 03:37:35
17.05.2009 03:37:35.000 1242499055 general Running setup_av_pro-537 (1335)
17.05.2009 03:37:35.000 1242499055 system Operating system: WindowsXP XX Deleted XX
17.05.2009 03:37:35.000 1242499055 system Memory: 46% load. Phys:69324/130612K free, Page:206372/405652K free, Virt:2069536/2097024K free
17.05.2009 03:37:35.000 1242499055 system Computer WinName: XX Deleted XX
17.05.2009 03:37:35.000 1242499055 system Windows Net User: XX Deleted XX
17.05.2009 03:37:35.000 1242499055 general Cmdline: /downloadpkgs /noreboot /updatevps /silent /progress
17.05.2009 03:37:35.000 1242499055 general DldSrc set to inet
17.05.2009 03:37:35.000 1242499055 general Operation set to INST_OP_UPDATE_GET_PACKAGES
17.05.2009 03:37:35.000 1242499055 general Old version: 537 (1335)
17.05.2009 03:37:35.000 1242499055 registry Deleted registry: Software\Alwil Software\Avast\4.0\UpdateReady
17.05.2009 03:37:36.000 1242499056 system Using temp: C:\DOCUME~1\a\LOCALS~1\Temp_av_proI.tm~a01776 (502M free)
17.05.2009 03:37:36.000 1242499056 general SGW32P::CheckIfInstalled set m_bAlreadyInstalled to 1
17.05.2009 03:37:36.000 1242499056 internet SYNCER: Agent=Syncer/4.80 (av_pro-1335;p)
17.05.2009 03:37:36.000 1242499056 XX Deleted XX
17.05.2009 03:37:36.000 1242499056 XX Deleted XX
17.05.2009 03:37:36.000 1242499056 system Installed in: E:\Alwil Software\Avast4 (74918M free)
17.05.2009 03:37:38.000 1242499058 internet SYNCER: Type: use IE settings
17.05.2009 03:37:38.000 1242499058 internet SYNCER: Auth: another authentication, use WinInet
17.05.2009 03:37:38.000 1242499058 package Part prg_av_pro-537 is installed
17.05.2009 03:37:38.000 1242499058 package Part vps-9051300 is installed
17.05.2009 03:37:38.000 1242499058 package Part news-50 is installed
17.05.2009 03:37:38.000 1242499058 package Part setup_av_pro-537 is installed
17.05.2009 03:37:38.000 1242499058 package Part jrog-d5 is installed
17.05.2009 03:37:38.000 1242499058 general Old version: 537 (1335)
17.05.2009 03:37:39.000 1242499059 general GUID: 3856dbe0-7c1d-4dd3-9915-51e5f71612c5
17.05.2009 03:37:43.000 1242499063 general Server definition(s) loaded for ‘main’: 257 (maintenance:0)
17.05.2009 03:37:43.000 1242499063 general SelectCurrent: selected server ‘Download665 AVAST Server’ from ‘main’
17.05.2009 03:37:43.000 1242499063 internet SYNCER: Type: use IE settings
17.05.2009 03:37:43.000 1242499063 internet SYNCER: Auth: another authentication, use WinInet
17.05.2009 03:37:49.000 1242499069 internet SYNCER: Agent=Syncer/4.80 (av_pro-1335;f)
17.05.2009 03:37:56.000 1242499076 internet Used server: http://70.85.97.146/iavs4x
17.05.2009 03:38:01.000 1242499081 general Server definition(s) loaded for ‘main’: 257 (maintenance:0)
17.05.2009 03:38:01.000 1242499081 general SelectCurrent: selected server ‘Download769 AVAST Server’ from ‘main’
17.05.2009 03:38:01.000 1242499081 internet SYNCER: Type: use IE settings
17.05.2009 03:38:01.000 1242499081 internet SYNCER: Auth: another authentication, use WinInet
17.05.2009 03:38:02.000 1242499082 internet Used server: http://174.36.159.196/iavs4x
17.05.2009 03:38:02.000 1242499082 package LoadProductVpu: E:\Alwil Software\Avast4\Setup\prod-av_pro.vpu
17.05.2009 03:38:02.000 1242499082 package LoadPartInfo: jrog = jrog-11b returned 00000000
17.05.2009 03:38:02.000 1242499082 package LoadPartInfo: news = news-50 returned 00000000
17.05.2009 03:38:02.000 1242499082 package LoadPartInfo: program = prg_av_pro-537 returned 00000000
17.05.2009 03:38:02.000 1242499082 package LoadPartInfo: setup = setup_av_pro-537 returned 00000000
17.05.2009 03:38:02.000 1242499082 package LoadPartInfo: vps = vps-9051600 returned 00000000
17.05.2009 03:38:02.000 1242499082 package LoadProductVpu: E:\Alwil Software\Avast4\Setup\prod-av_pro.vpu ended with 00000000
17.05.2009 03:38:02.000 1242499082 internet Used server: http://174.36.159.196/iavs4x
17.05.2009 03:38:02.000 1242499082 file GetFileWithRetry: part-vps-9051600.vpu downloaded and verified
17.05.2009 03:38:02.000 1242499082 package Part vps-9051600 was set to be installed
17.05.2009 03:38:02.000 1242499082 package DeleteObsoletePackages: Removed part-vps-9051300.vpu
17.05.2009 03:38:02.000 1242499082 general Part of license key: W99617662H1400A0211
17.05.2009 03:38:03.000 1242499083 package IsFullOkay: vps-9051600.vpu - not okay (doesn’t exist)
17.05.2009 03:38:29.000 1242499109 package IsFullOkay: vpsm-9051600.vpu - not okay (doesn’t exist)
17.05.2009 03:38:29.000 1242499109 package IsFullOkay: vpsm-9051600.vpu - not okay (doesn’t exist)

Continued next post. Hit max limit.
…

6

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Continued

17.05.2009 03:38:29.000 1242499109 package Packages before download
17.05.2009 03:38:30.000 1242499110 package Vpu: E:\Alwil Software\Avast4\Setup\vps-9051300.vpu, size: 25046566. md5: 8D2FEDFCCBA486830BFBACE5BA1958ED, computemd5 returned 0x00000000, sig: 0531B935C230190295185F611361FA74BF2B9D3907097B148544377352A742304520F8C0C355EC7E returned 0x00000000
17.05.2009 03:38:30.000 1242499110 package Vpu: E:\Alwil Software\Avast4\Setup\vpsm-9051300.vpu, size: 133. md5: 92C688935C2B6329A98FBE07895E0CDB, computemd5 returned 0x00000000, sig: 0E7C4F18EAEF1ECE5AA6D7B6FDE7843BAD2337643707EE41CA4ECED34F091D918A7B5370F84F7996 returned 0x00000000
17.05.2009 03:38:31.000 1242499111 internet Used server: http://174.36.159.196/iavs4x
17.05.2009 03:38:31.000 1242499111 file GetFileWithRetry: vps-9051400-9051300.vpu downloaded and verified
17.05.2009 03:38:31.000 1242499111 package DldPackage: E:\Alwil Software\Avast4\Setup\vps-9051400-9051300.vpu, returned 0x00000000
17.05.2009 03:38:38.000 1242499118 package PerformDiff: Ok
17.05.2009 03:38:42.000 1242499122 internet Used server: http://174.36.159.196/iavs4x
17.05.2009 03:38:42.000 1242499122 file GetFileWithRetry: vps-9051500-9051400.vpu downloaded and verified
17.05.2009 03:38:42.000 1242499122 package DldPackage: E:\Alwil Software\Avast4\Setup\vps-9051500-9051400.vpu, returned 0x00000000
17.05.2009 03:38:43.000 1242499123 package PerformDiff: Ok
17.05.2009 03:38:44.000 1242499124 internet Used server: http://174.36.159.196/iavs4x
17.05.2009 03:38:44.000 1242499124 file GetFileWithRetry: vps-9051600-9051500.vpu downloaded and verified
17.05.2009 03:38:44.000 1242499124 package DldPackage: E:\Alwil Software\Avast4\Setup\vps-9051600-9051500.vpu, returned 0x00000000
17.05.2009 03:38:45.000 1242499125 package PerformDiff: Ok
17.05.2009 03:47:35.000 1242499655 package DeleteObsoletePackages: Removed vps-9051300.vpu
17.05.2009 03:47:35.000 1242499655 package DldPackage: E:\Alwil Software\Avast4\Setup\vpsm-9051600.vpu, returned 0x000004c7
17.05.2009 03:47:35.000 1242499655 package Transferred: files 6, bytes 183950, time 12459 ms
17.05.2009 03:47:35.000 1242499655 package Retries: total 0, files 0, servers 2
17.05.2009 03:47:35.000 1242499655 file NeedReboot=false
17.05.2009 03:47:35.000 1242499655 general Return code: 0x000004C7 [The operation was canceled by the user.]
17.05.2009 03:47:35.000 1242499655 general Stopped: 17.05.2009, 03:47:35

17.05.2009 04:24:12.000 1242501852 general Started: 17.05.2009, 04:24:12
17.05.2009 04:24:12.000 1242501852 general Running setup_av_pro-537 (1335)
17.05.2009 04:24:12.000 1242501852 system Operating system: WindowsXP XX Deleted XX
17.05.2009 04:24:12.000 1242501852 system Memory: 72% load. Phys:36484/130612K free, Page:178912/405652K free, Virt:2069536/2097024K free
17.05.2009 04:24:12.000 1242501852 system Computer WinName: XX Deleted XX
17.05.2009 04:24:12.000 1242501852 system Windows Net User: XX Deleted XX
17.05.2009 04:24:12.000 1242501852 general Cmdline: /uninstwiz
17.05.2009 04:24:12.000 1242501852 general Old version: 537 (1335)
17.05.2009 04:24:12.000 1242501852 registry Deleted registry: Software\Alwil Software\Avast\4.0\UpdateReady
17.05.2009 04:24:12.000 1242501852 system Using temp: C:\DOCUME~1\a\LOCALS~1\Temp_av_proI.tm~a00804 (501M free)
17.05.2009 04:24:12.000 1242501852 general SGW32P::CheckIfInstalled set m_bAlreadyInstalled to 1
17.05.2009 04:24:12.000 1242501852 general DldSrc set to inet
17.05.2009 04:24:12.000 1242501852 internet SYNCER: Agent=Syncer/4.80 (av_pro-1335;p)
17.05.2009 04:24:13.000 1242501853 system XX Deleted XX
17.05.2009 04:24:13.000 1242501853 system XX Deleted XX
17.05.2009 04:24:13.000 1242501853 system Installed in: E:\Alwil Software\Avast4 (74915M free)
17.05.2009 04:24:13.000 1242501853 internet SYNCER: Type: use IE settings
17.05.2009 04:24:13.000 1242501853 internet SYNCER: Auth: another authentication, use WinInet
17.05.2009 04:24:13.000 1242501853 package Part prg_av_pro-537 is installed
17.05.2009 04:24:13.000 1242501853 package Part vps-9051600 is installed
17.05.2009 04:24:13.000 1242501853 package Part news-50 is installed
17.05.2009 04:24:13.000 1242501853 package Part setup_av_pro-537 is installed
17.05.2009 04:24:13.000 1242501853 package Part jrog-d5 is installed
17.05.2009 04:24:13.000 1242501853 general Old version: 537 (1335)
17.05.2009 04:24:39.000 1242501879 file SetExistingFilesBitmap: 1055->155->155
17.05.2009 04:24:39.000 1242501879 general GUID: 3856dbe0-7c1d-4dd3-9915-51e5f71612c5
17.05.2009 04:24:44.000 1242501884 general Server definition(s) loaded for ‘main’: 257 (maintenance:0)
17.05.2009 04:24:44.000 1242501884 general SelectCurrent: selected server ‘Download699 AVAST Server’ from ‘main’
17.05.2009 04:24:44.000 1242501884 internet SYNCER: Type: use IE settings
17.05.2009 04:24:44.000 1242501884 internet SYNCER: Auth: another authentication, use WinInet
17.05.2009 04:24:59.000 1242501899 general Operation set to INST_OP_REPAIR
17.05.2009 04:24:59.000 1242501899 general Entering:UpdateInstallPackages
17.05.2009 04:24:59.000 1242501899 package LoadProductVpu: E:\Alwil Software\Avast4\Setup\prod-av_pro.vpu
17.05.2009 04:24:59.000 1242501899 package LoadPartInfo: jrog = jrog-11b returned 00000000
17.05.2009 04:24:59.000 1242501899 package LoadPartInfo: news = news-50 returned 00000000
17.05.2009 04:24:59.000 1242501899 package LoadPartInfo: program = prg_av_pro-537 returned 00000000
17.05.2009 04:24:59.000 1242501899 package LoadPartInfo: setup = setup_av_pro-537 returned 00000000
17.05.2009 04:24:59.000 1242501899 package LoadPartInfo: vps = vps-9051600 returned 00000000
17.05.2009 04:24:59.000 1242501899 package LoadProductVpu: E:\Alwil Software\Avast4\Setup\prod-av_pro.vpu ended with 00000000
17.05.2009 04:25:00.000 1242501900 package FilterOutExistingFiles: 155 & 155 = 0
17.05.2009 04:25:26.000 1242501926 package IsFullOkay: vps-9051600.vpu - not okay (DSA_FileVerify failed 0x2000000B)
17.05.2009 04:25:27.000 1242501927 package Vpu: E:\Alwil Software\Avast4\Setup\vps-9051600.vpu, size: 25127417. md5: 34A49FD4DD1F2FD31B20063C5ACAA3AE, computemd5 returned 0x00000000, sig: 1397001E5489AFD13EA659E5293123D0F9A8DE5F923DE71650F057A4CCB7BFE5E1C9B69E991FBF1E returned 0x00000000
17.05.2009 04:25:28.000 1242501928 package IsFullOkay: vps-9051600.vpu - not okay (DSA_FileVerify failed 0x2000000B)
17.05.2009 04:25:29.000 1242501929 package Vpu: E:\Alwil Software\Avast4\Setup\vps-9051600.vpu, size: 25127417. md5: 34A49FD4DD1F2FD31B20063C5ACAA3AE, computemd5 returned 0x00000000, sig: 1397001E5489AFD13EA659E5293123D0F9A8DE5F923DE71650F057A4CCB7BFE5E1C9B69E991FBF1E returned 0x00000000
17.05.2009 04:25:29.000 1242501929 package IsFullOkay: vpsm-9051600.vpu - not okay (doesn’t exist)
17.05.2009 04:25:29.000 1242501929 package IsFullOkay: vpsm-9051600.vpu - not okay (doesn’t exist)
17.05.2009 04:25:29.000 1242501929 package ArePartsInstallable: 0
17.05.2009 04:25:29.000 1242501929 package Error processing packages. 0x20000011
17.05.2009 04:28:15.000 1242502095 package Transferred: files 0, bytes 0, time 0 ms
17.05.2009 04:28:15.000 1242502095 package Retries: total 0, files 0, servers 1
17.05.2009 04:28:15.000 1242502095 file NeedReboot=false
17.05.2009 04:28:15.000 1242502095 general Return code: 0x20000011 [The package is broken.]
17.05.2009 04:28:15.000 1242502095 general Stopped: 17.05.2009, 04:28:15

If you are a sharp reader of that log you’ll see why my arrangement is odd. The temp folder is on a different drive from the program files. But it’s been working, until today.

Anyway, if you think it looks like I can just wait, that’s what I’ll do.

Again, appreciate the help.

…

7

Please check if the file C:\Program Files\Alwil Software\Avast4\Setup\servers.def is displayed correctly, it should contain [servers] on the first line.

You can try and download the servers.def file, http://files.avast.com/iavs4x/servers.def and replace the one in the avast setup folder, disabling the avast self-defense module first.

Also, try to open avast settings - Update (Connections), press Proxy button, and select Direct connection, press OK to confirm. Then try to start iAVS update manually again.

8

…

Let me give you the first few and the last few lines.

[servers]
count=257
SendStatsFilter=8

[server0]
name=Download75 AVAST Server
url=http://download75.avast.com/iavs4x
stats=http://download75.avast.com/cgi-bin/iavs4stats.cgi
submit=http://download0.avast.com/cgi-bin/iavsup2.cgi

[server1]
name=Download79 AVAST Server
url=http://75.126.53.165/iavs4x
stats=http://75.126.53.165/cgi-bin/iavs4stats.cgi
submit=http://download0.avast.com/cgi-bin/iavsup2.cgi

[server2]
name=Download511 AVAST Server
url=http://download511.avast.com/iavs4x
stats=http://download511.avast.com/cgi-bin/iavs4stats.cgi
submit=http://download0.avast.com/cgi-bin/iavsup2.cgi

truncated

[server253]
name=Download977 AVAST Server
url=http://74.54.138.194/iavs4x
stats=http://74.54.138.194/cgi-bin/iavs4stats.cgi
submit=http://download0.avast.com/cgi-bin/iavsup2.cgi

[server254]
name=Download978 AVAST Server
url=http://download978.avast.com/iavs4x
stats=http://download978.avast.com/cgi-bin/iavs4stats.cgi
submit=http://download0.avast.com/cgi-bin/iavsup2.cgi

[server255]
name=Download979 AVAST Server
url=http://74.54.139.194/iavs4x
stats=http://74.54.139.194/cgi-bin/iavs4stats.cgi
submit=http://download0.avast.com/cgi-bin/iavsup2.cgi

[server256]
name=Download980 AVAST Server
url=http://download980.avast.com/iavs4x
stats=http://download980.avast.com/cgi-bin/iavs4stats.cgi
submit=http://download0.avast.com/cgi-bin/iavsup2.cgi

ASWSignA1D95C5A8AE19D3A7FA4B612DF80BA2F5ED126C51965B22E7DAA48C780510E02053E1E72BA77D13CAASWSignA

As for disabling the self-defense module, that’s a no-can-do on my system. last time I did that all heck broke loose. If the …\servers.def file looks okay, I’d rather just try for the next update.

I think I know what happened today.

If the Avast popup window displays, or tries to, while I’m updating it’ll mess everything up. You’d understand if you knew what kind of system I’ve got here. It’s very strange. Let’s put it this way, even Bill gates wouldn’t recognize this setup. Not now.

Anyway, what’s your opinion on just waiting for the next version?

…

9

Servers.def seems ok.

Do this…

10

…

Okay, this is weird. I’m on another computer and looking at the “Summary”.

Did the “Direct Connection” bit.

During the download I got the same Windows balloon.

Windows - Delayed Write Failed
Unable to save all data for …

But the download continued and now I’m looking at the “Summary” window. Here’s what I’m reading:

Information about current update: Last encountered error: The package is broken.

Total time: 20:42

-Vps: Already up to date
(current version 090516-0)

Server: a691 sm.avast.com (174.133.38.50:80)
Downloaded files: 4 (24,538.64 KB)

So I should assume this was a success and somehow I got past the Windows Write Failed error?

Or has the Avast computer been tricked into “thinking” it updated me?

Hah, this is fun, eh!?

Not!!

Anyway, what do you think. Dig up some log info now?

…

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…

I don’t know. The system froze and I just killed the power. Probably will get an auto disk check when I start it up. I think the Avast computer was fooled. I don’t think I am “up to date”.

I’ll check the logs after I get the stupid machine started up again.

I smell an uninstall/registry clean/reinstall job coming. Bummer.

EDIT: Computer started up just fine. Little “a” ball was spinning around in its merry way and maybe everything is okay. I’m opening the browser right now … and … yep the little “a” ball looks as happy as can be. I guess I’m okay. I should go find an infected file, eh? Really test it!

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12

Right click the ‘a’ blue icon and choose About.
Which is the virus database (VPS) version?

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…
Yep. Looking at it now.

Compilation date: 05/16/2009
File version: 090516-0

Hah. I love it! Take that Bill Gates!! “Delayed Write Failed” eh!!!? Not this time!!!

Thanks for the assist, Tech.

Now if you can help that lady get her regsitration key to fit the lock, you’ll have another fan.

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You’re welcome.