Video Downloader button absent on YouTube only

Avast Secure Browser Avast Secure Browser for Windows
1

The Video downloader button is missing on Youtube …its fine and present and correct on Vimeo and Dailymotion.
It was working just fine on YouTube only a few days ago…

Any idea whats going on?

2

Repair Avast:

  1. Control Panel → Add/Remove programs → Avast
  2. Click on ‘Repair’.
  3. Follow instructions.
  4. Reboot.
3

Thanks for the response

I followed those suggestions but still no downloader icon…plus the safebrowser icon has disappeared from my task bar

Any other thoughts?

4

Remove the SafeZone Browser completely and install it again.

5

Thanks Eddy

How do I remove the Safe Zone browser component without removing avast?

6

https://www.avast.com/faq.php?article=AVKB209

7

→ https://www.avast.com/faq.php?article=AVKB96#artTitle (Add/Remove components)

8

Thanks for all the help guys

Unfortunately the component re-install didnt work either. Still no downloader icon on YouTube…

9

Wait for one of the devs and/or submit a ticket: https://support.avast.com/support/tickets/new

10

Okay thanks :wink:

11

You’re welcome.

12

hello, i am using safezone browser on my windows vista laptop and the video downloader has disappeared completely. i trying reinstalling avast and the browser separately but still nothing. help and feedback please!!! thanks in advance!!

13

Hi Folks.
I am having a similar problem. Have used repair. Have reinstalled the entire suite. Nothing. And yes it was fine up til a few days ago. I am not even sure how to use the advice above about “getting a ticket” but if the person who first posted this query has received a response to their ticket… could you please share what the official response has been?
Or anyone else who knows. It is the primary reason I use Safezone as my default. Thanks

14

It would not surprise me if it has to do with he way the downloader detects if there is a video and the changes YT has made (not using flash anymore, but html5)

15

Mmmm… but what we can do?

-Instal some additional soft (java or somethin like this… not quite sure, i’m not it worker)?
-Change some Avast options?
-Back to piracy (… and the bottle of rum!)? ;D

Anyone know… the official position from Avast (if we have any)? Or it just like allways: “no one knows what is realy happens so just hold on and pray”.

RE
Wait a second… oh, silly me, I just remembered: yep - they skip to html5… BUT!.. this is happened some time ago (i’m not pretty sure - when, BUT not a few days ago - much earlier).

So… i dont think that html5 - it’s a sourse of a problem.

16

I raised a ticket after having some issues with Avast support not recognising that I have a valid license!
No response to the YT issue but I tried Safezone again this morning and the downloader button did re appear for a few videos only.

I suspect that Avast will be constantly playing catch up with an ever changing YT ‘backend’.

17

Reported to Avast. Let’s see if we get a reply as to the status of this problem.

18

Sorry for problems

The problem has been fixed. You will get update a few minutes after browser start or every 6 hours when browser is running.

Please reply to this message if you still have these issues. Thanks

19

http://screencast-o-matic.com/screenshots/u/Lh/1486404775033-17326.png

20

Anyone else still having problems with this?

Downloading button still missing here…