I cant seem to open virus chest.when I ran a scan and tried to move to chest It wouldn’t let it happen…here’s what the error report said:Program cannot use Chest client: (null) Virus chest server is not running. RPC communication failed.
Have (or did) you another AV installed in this system, if so what was it and how did you get rid of it ?
im assuming av is antivirus …no .no other antivirus program.when it caught a virus it suggest move to chest…i try t no avail.so i delete them.whn i go to simpleuser screen and click virus chest it cant load virus chest files i get the"Re: Virus chest server is not running. RPC communication failed." Is it a setting on my pc…?
The RPC is an essential windows services and if it weren’t working then very little else would work.
Yes AV is anti-virus and what is probable more important is was there ever another AV not just there isn’t now, as this is a classic error with the presence of or remnants of another AV.
If it is a no to no other AV now or in the past, then try this.
Try a repair of avast. Add Remove programs, select ‘avast! Anti-Virus,’ click the Change/Remove button and scroll down to Repair, click next and follow.
If that doesn’t work try, uninstall, reboot, install, reboot.
Just bought a new HP P6240 that came with Norton. I removed first with the add/remove programs and then tried to install and got the above message. however before then I got a message stating that I upgraded my OS and the current installations of Avast can not run the avast antivirus needs to be reinstalled. I have tried all the uninstall tools from norton and the one from Avast but no joy I still get these two errors. I am running Windows 7 Home Premium 64bit and trying the newest build of Avast. Please help I am at my wits end. OH By-the-way I even went into the registry and removed anything from Norton and Symantec.
Well, Got it fixed :D!!! It took all of my previous steps and I had to search out Avast in the registry and delete all the entries that I could. Once that was done it installed correctly with no errors. ;D
Glad that you finally have it resolved and sorry no one was able to pick up on your post sooner.
Happy New Year.
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