Today I noticed that my browser was directing me to ad sites, so I did a virus scan. While Avast was loading it showed me two viruses. I can’t remember what they were exactly, unfortunately. I did remember googling the file and a site popped up, with information that the virus was first reported Jan 28, 2010. It had a j in it, that’s all I’m sure about, and it made numbered .tmp files, one which showed up in task manager and one which avast reported as a trojan. Avast detected two files: the first one had the “j” in it, and the second was the numbered .tmp file. I moved them both to the chest.
Avast then recommended that I schedule a boot time scan, which I did. However, this is where the trouble started. When my computer boots up, I see the Windows XP logo load, and then a flash of a bright blue screen, the screen goes blank, then the computer reboots. I’ve tried safe mode, and the exact same thing occurs. I don’t seem to be able to get onto my desktop. I tried to shut down the computer, waiting and restartarting, but the same thing happens.
I’ve only ever disabled my antivirus once, and that was for a phone upgrade on Jan 25 that required me to disable it. I had forgotten about reenabling it until some time later… that might have been when I got the virus, though I don’t recall visiting any “bad” websites during that time. In hindsight I should have disabled my internet for it as well, but now it’s too late for that…
I would appreciate any help anyone can provide me on this matter. Thank you. If this is the wrong place to post this, I apologize.
Edit: I just noticed the “disable automatic restart” option, and this showed up as the error:
“STOP: 0x00000024 (0x001902FE, 0xB84EB380, 0xB84EB07C, 0x8A61F805)”
I’ve googled that and found something similar to what I’m experiencing so I’m going to try that and if it works I will link to the other site and possibly close this topic.