Virus not found but present

Viruses and worms
1

Hello ! :-\

I’m working with Windows XP, my antivirus is Avast 4.6 Family Edition and my firewall is ZoneAlarm.

On my personnal computer, I’ve disfunctions : On Microsoft Word, suddenly, my last words or letters typed are repeated until i push the escape key, or the text is suddenly deleted. When i want to save my work, the adress bar is moving again and again.

On Microsoft Excel, the same things appear.

On Internet Explorer, the adress bar is moving again and again, showing all the adresses stil in memory.

Several problems occure too with Openoffice and mozilla.

I tried to find the virus with Avast and all the possible on-line internet scan (Kapersky, Panda Software, and so on) but no one find the virus or the trouble.

Can someone help me, please.

Thanks a lot in advance.

Xaffax (from Bordeaux in France)

2

:slight_smile: Perhaps you have a trojan and/or spyware !? Have you
run scanner(s) from any anti-spyware and/or anti-trojan
program(s) !? If yes, what has been the result(s) ?

3

I tried so many antivirus that i do not remember exactly the names . Could you propose me some anti-spyware or anti-trojan ?
Thanks

4

xafran,

Try download spyaudit and scan, then you know what spyware etc you have. This does not clean it. But you have an indication, then you proceed further.

polonus

5

Where can i find spyaudit, please ?

Thanks

Xaffax

6

This is just one location found on a google.com search for spyaudit http://www.snapfiles.com/get/spyaudit.html

7

Try a thorough clean-up with CCleaner:

http://www.ccleaner.com/

Check for spyware/malware with Ad-Aware, Spybot Search & Destroy and Ewido:

http://www.majorgeeks.com/Ad-Aware_SE_Personal_d506.html

http://www.safer-networking.org/en/download/

http://www.ewido.net/en/

Then run a registry check with TuneUp 2006 (Free trial):

http://www.tune-up.com/

See if any of this helps.

8

Thanks to FreewhelinFrank for disinfect routine which I will try today.

Because:
at 5:36 this morning I got a red popup screen with the following message:

Information about current update:
Last encountered error: The package is broken.

Total time: 44 s

  • Vps: Updated
    (previous version: 0549-1, updated version: 0549-2)

Server: download1.avast.com (67.19.179.10)
Downloaded files: 5 (3.61 KB)
Download time: 6 s

This is what started happening to AVG back in October and resulted in my eventual migration to Avast!

9

Try a repair of avast. Add Remove programs, select ‘avast! Anti-Virus,’ click the Change/Remove button and scroll down to Repair, click next and follow. You need to be on-line to do this.

Can you either select another image for your avatar or resize this one. We try to keep to 100X100 for those using low resolution monitors.

10

DavidR, you just provided me with the chuckle I needed this morning. Calling that pixel monster above you an avatar really struck me as funny. Sorry, but it really did. Thank s for the light moment.

Actually, I see that it really is now, but as I was scanning down the page I just couldn’t get it until I read your post.

11

Happy to have brought a smile to your face, the best medicine ;D

Welcome to the forums.

12

I’ve tried all what all of you proposed … without success. Can someone tell me what is the virus i got on my machine ???

Help me please.

13

it may well be that your windows is corrupted and needs to be re-installed .
Try loading over the top of your current installation and see what happens.
good luck