Hi I had backdoor trojan, agent DZ, Agent Mo, win.script.batchworm and Vundo found on my computer. The scans I did said they were gone but I am still having problems. I am connected to the internet but can only connect with Internet Explorer 64. I get “page cannot be displayed” with Internet 32 and Firefox. I have since uninstalled Firefox.I also get DNS server errors. I cannot update my Avast, (it says cannot find server) but I can update my Superantispyware! Can someone here help me out please.
Hi sorry, I just some more info on your site about what I should be doing and posting so that you have more info. I have to leave now but will try all of this later and will post again, thanks!
Please download Malwarebytes’ Anti-Malware from here or here
Double Click mbam-setup.exe to install the application.
[*] Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
[*] If an update is found, it will download and install the latest version.
[*] Once the program has loaded, select "Perform Quick Scan", then click Scan.
[*] The scan may take some time to finish,so please be patient.
[*] When the scan is complete, click OK, then Show Results to view the results.
[*] Make sure that everything is checked, and click Remove Selected.
[*] When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
[*] The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
[*] Copy&Paste the entire report in your next reply.
Regards,
L’arc