Virus set up password protected files avast can't get to

Viruses and worms
1

How do you deep clean these out?Does avast have a remote in program?
Thanks

2
Virus set up password protected files avast can't get to
i doubt that ;)

How do I handle files that avast! can’t scan? https://blog.avast.com/2014/02/28/how-do-i-handle-files-that-avast-cant-scan/

if you give us the location / full file path to those file(s) we may be able to tell you what it is

3

The pop ups slowness etc is bad. I am putting on a malware to see if that helps. Just trying to not have to take into computer store to fix. They always take avast off.

4
Just trying to not have to take into computer store to fix.
we fix for free here :)

If you want a check see instructions here and attach requested logs https://forum.avast.com/index.php?topic=53253.0