And what is situation now?
I installed zone and free firewall AFTER the troubles started, but it goes now easier; no other complained today, but the mouse indicator still moves at times by itself.
Fast or slow is mouse movement? Have you tried another mouse?
It goes pretty fast.but seldom, not regularly. No, I did not try another mouse; I live in the country and I have to mail-order it.
But i take it that nothing shows up on the files I provided tp you.
The re-start started AFTER they upgraded windows 10 last october or so; and several times they tried to restart it themselves. But every-time, just now when I came on, I have to re-start the computer to connect to the internet. And most of the time.
AFTER I start the computer I have to re-start to get connected to the internet.
It stopped freezing and shutting down especially if I watch the news France24. But it would shut down others too. A small circle used to come on and stop the video as if it was disconnected and a sound of disconnection could be heard. That’s why I belief there was/is a virus.
• The following will implement some post-cleanup procedures:
=> Please download DelFix by Xplode to your Desktop.
Run the tool and check the following boxes below;
[i]
http://www.mcshield.net/personal/magna86/Images/checkmark.png
Remove disinfection tools
http://www.mcshield.net/personal/magna86/Images/checkmark.png
Create registry backup
http://www.mcshield.net/personal/magna86/Images/checkmark.png
Purge System Restore [/i]
Click Run button and wait a few seconds for the programme completes his work.
At this point all the tools we used here should be gone. Tool will create an report for you (C:[b]DelFix.txt[/b])
The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix
Tool deletes old system restore points and create a fresh system restore point after cleaning.
Malewarebytes file of today with more pubs
MBAM removed lefovers of driver update software he missed during first sancs you initially posted.