virus/ worm/troyan alert

hi to everyone¡¡¡¡
I have a virus and worm alert on my pc but I can not remove it ¡¡¡¡¡
I have tried to do it several times but I can not remove¡¡¡¡¡¡¡
please I need your help¡¡¡¡¡¡¡¡¡¡
Alberto

Can you say what is the infected file name, where was it found (C:\windows\system32\infected-file-name.xxx)?

I suggest:

  1. Clean your temporary files.
  2. Schedule a boot time scanning with avast with archive scanning turned on. If avast does not detect it, you can try DrWeb CureIT! instead.
  3. Use MBAM (or SUPERantispyware or even Spyware Terminator) to scan for spywares and trojans. If any infection is detected, better and safer is send the file to Quarantine than to simple delete them.
  4. Test your machine with anti-rootkit applications. I suggest avast! antirootkit or Trend Micro RootkitBuster.
  5. Make a HijackThis log to post here or this analysis site. Or even submit the RunScanner log to to on-line analysis.
  6. Clean your Hosts file (replacing it) with HostsMan tool.
  7. Disable System Restore and then reenable it again.
  8. Immunize your system with SpywareBlaster.
  9. Check if you have insecure applications with Secunia Software Inspector.

what is avast detecting it as?

can you post a screenshot of it? or atleast answer the first question.

nmb

hi¡¡¡¡
the file arrived to my pc throught a facebook mesg.
thanks

Hello
Can u send this file here? or send it by email: virus@avast.com
what is the name of this file?
where was founded?system32?temp?

posting of potentially malicious files through forum is not a good way…