win 7 system. had win security update virus on it
how the heck do i attach files
what file would that be?
the otl file i just got up
then you did correct…
if you need help removing it…
follow ths guide and attach the requested logs…not copy and paste http://forum.avast.com/index.php?topic=53253.0
AdwCleaner
Malwarebytes
OTL
aswMBR
when done the removal specialists will be notified and help you. it may take hours before one arrive so be patient
here is one more
this sys tem is soooo slow i can’t see what is posted for 5 min
Monitoring…
When you can, be sure to post the Malwarebytes and aswMBR logs as well.
asw caused a system crash. where does nbam store its log file?
Inside the MBAM UI, see pic
ok thanks
No problem, I would suggest for you to update MBAM and run a new scan with new logs also.
Hi,
Please download DDS from either of these links
and save it to your desktop.
[*]Disable any script blocking protection
[*]Right-click and Run as Administrator dds to run the tool.
[*]When done, two DDS.txt’s will open.
[*]Save both reports to your desktop.
Please attach the contents of the following in your next reply:
DDS.txt
Attach.txt
http://i1224.photobucket.com/albums/ee380/jeffce74/aswmbr-1.jpg
Please download aswMBR to your desktop.
[*]Double click the aswMBR icon to run it.
[*]Click the Scan button to start scan.
[]If you are asked to update the Avast Virus database please allow it to do so.
[]When it finishes, press the save log button, save the logfile to your desktop and attach its contents in your next reply.
http://i1224.photobucket.com/albums/ee380/jeffce74/aswmbrscan.jpg
Click the image to enlarge it
http://i1224.photobucket.com/albums/ee380/jeffce74/adwcleaner.jpg
AdwCleaner
[*]Close all open programs and internet browsers.
[*]Double click on adwcleaner.exe to run the tool.
[*]Click on Delete.
[*]Confirm each time with Ok.
[*]You will be prompted to restart your computer. A text file will open after the restart.
[*]Please attach the contents of that logfile with your next reply.
[*]You can find the logfile at C:\AdwCleaner[S1].txt as well.
asw caused a crash, and i have almost all files uploaded except that dds one, will do so when i get back home
Ok thanks for letting me know. 
those links from dds do not work?
new mbab
DDS SCAN
2nd dds file is too large too attach
both files are too big too upload