Vista: Problem with multiple instances of ashWebSv.exe

Avast Free Antivirus / Premium Security
1

Hi,

Some time ago I started to get problems with Avast in Vista Home Premium 32. After a fresh boot of my pc and login my internet connection doesn’t work. Took a long time to open the Task Manager. I then noticed that I had 4 instances of ashWebSv.exe running. After a few seconds another instance was started, and after a while yet another,…

I have now disabled the Avast Web Shield and have no problems when starting Vista.

I have Vista Firewall running and haven’t changed any default settings.
I have disabled Vista Defender and UAC.

I would appreciate any help on this odd behaviour with Avast starting multiple instances of ashWebSv.exe.

Ulf B

2

Which programs are connecting the Internet at that time?
I mean, browsers, programs being updated?

3

None that I know of. But of course Vista must be busy establishing a connection with my router.

Ulf B

4

Can you activate logging in WebShield?

  1. Disable avast self-defense module: Program settings > Troubleshooting tab of settings.
  2. Edit \data\avast4.ini file with Notepad.
  3. Find the section [WebScanner]
  4. Add the line:
    EnableLogging=1
  5. Restart Web Shield in XP\Vista (terminate and start again) or whole PC in case of Win98
  6. Browse (trying to access some webpages)

The log file are \data\log\ashwebsv.log and ashwebsv.ws.
They would be accessible when WebShield is terminated again.
Post them here or send by mail to rypacek (at) asw.cz
After that, disable the logging to avoid a big log file.

Oh, enable the self-defense module again after that.

5

Hi,

I tried to log the error, but when restarting Vista I couldn’t reproduce the error. I have to wait to another day when I’ve got some time to spend.

Ulf B