VPN Cannot get virtual ip

Hey there, ive been using secureline for quite some time. I have 4 device at home 2 computers and 2 mobile phones. Only one pc cannot get virtual ip from avast secureline for some reason and cannot reach to the internet. I changed the protocols, formatted the pc, reinstalled the software and tried to connect via ethernet but unfortunately they did not work out. I am a software engineer for almost 15 and tried everything i could find on the internet but nah.

Any suggestion or workaround ?