I’m trying to use the SecureLine VPN 60 day trial. While it is listed as “Active”, when I test the VPN on http://securedns.ff.avast.com/ it shows that I’m not protected. What steps do I need to take to ensure my VPN is active?
Hi,
On which device are you using SecureLine?
Which VPN location and which browser are you using?
I’m using it on my laptop which uses Windows 10. I’m also trying to use it on chrome or firefox. I cannot turn on the VPN using the actual On/Off button, but it still says it is active.
More Info:
When I click the button to turn it on it says I need a license. When I click “I already have a license” it retrieves my licenses and shows that I have an Avast SecureLine VPN License that is active. But I still cannot turn on the VPN.
Hi,
I have sent you a PM.
Update:
@aly626249 confirmed
“…uninstalled the VPN from Windows 10 and reinstalled it as a component of Avast Antivirus…”
https://support.avast.com/en-us/article/Add-Remove-Antivirus-components
do you have any issue about the secureline vpn that keeps on disconnecting???..