Hi,
In the last two-three days my vpn connection is not working in the perfect way as always: i’m not able to connect to internet if i use chrome and firefox (but if i turn off the vpn all is work good) and the vpn-connection disconnect a lot of times. I tried to use different positions in Europe and U.S. but the problem is still the same.
How can i fix this problem? I’m a journalist so i really need my vpn work.
Thanks
From what country are you trying to use it ?
Any other security (related) software installed ? (or was there)
Checked the router to see if a DNS is setup there ?
Hi Eddy, i’m in Italy. I don’t have other security software installed except the avast antivirus. Already checked the DNS and all is working good like always
There shouldn’t be a problem using it in Italy.
I suggest to submit a ticket and have avast take a look at it.
I had the same problem until some seconds ago. While writing i checked and suddenly . . . all was green . . . and fine with me.
I hope andreaintonti that VPN SecureLine is working for you in Italy as well as it is working here in Germany.