I’ve already uninstalled Wajam manually and used AdwCleaner, Avast, and Malwarebytes Anti-Malware to remove these Wajam Ads that always find their way on the pages that I browse.
I couldn’t finish the scan with Farbar because an error popped up and closed the program mid-scan. I’ll attach the screenshot of the error here.
[]Close/disable all anti virus and anti malware programs so they do not interfere download or run of Zoek.exe Here or here you can read a manual how to disable your security applications.
[*]Doubleclick zoek.exe to start the program.
[*]Click the More Options button and select the “Do a Deep Scan” option. Also, make sure the Scan All Users is selected.
[*]Close any open browsers.
[*]Click the “Run script” button and wait patiently.
[*]When finished the logfile will be opened in notepad.
[*]The zoek-results.log can also be found on your system drive.
[]Please post the logfile for further review in your next comment.
- Close/disable all anti virus and anti malware programs so they do not interfere with the download or running of Zoek.exe
(Here or here you can read a manual on how to disable your security applications.)
- Doubleclick zoek.exe to start the program.
- Copy and paste the following script in the code box:
- Note: This script is written for usage on this users computer, do not use it on another computer even if the problems are similar :!:
- Close any open browsers.
- Click the [b]Run script[/b] button and wait patiently.
- When finished the logfile will be opened in notepad.
- If a reboot is needed the logfile will be opened after reboot.
- The [b]zoek-results.log[/b] can also be found on your system drive.
- Please post the logfile for further review in your next comment.
Download AdwCleaner from here or from here. Save the file to the desktop.
NOTE: If you are using IE 8 or above you may get a warning that stops the program from downloading. Just click on the warning and allow the download to complete.
Close all open windows and browsers.
- [b]Vista/7/8 users:[/b] Right click the [b]AdwCleaner[/b] icon on the desktop, click [b]Run as administrator[/b] and accept the UAC prompt to run AdwCleaner.
- Click the [b]Scan[/b] button and wait for the scan to finish.
- After the Scan has finished the window may or may not show what it found and above, in the progress bar, you will see: [b]Waiting for action. Please uncheck elements you don't want to remove.[/b]
- Click the [b]Clean[/b] button.
- [b]Everything checked[/b] will be deleted.
- When the program has finished cleaning a report appears.
- Once done it will ask to reboot, allow this
Did not mean to forget you but was doing research to see if there were any details on this variation … Sigh, looks like we will have to dig it out the manual way.
Please run the following two searches with FRST. The result for each run will be the same named file so you will either have to rename the file or post each one separately.
First, a file / directory search:
Right click on FRST64.exe on your desktop and select “Run as Administrator…” When the tool opens click Yes to disclaimer.
Type Wajam;WaIntEnhancer into the Search Box.
Press the Search Files button.
It will produce a log called FRST.txt in the same directory the tool is run from.
Please attach the log back here.
Second, a Registry search:
Right click on FRST64.exe on your desktop and select “Run as Administrator…” When the tool opens click Yes to disclaimer.
Type InternetEnhancer*;Wajam;WaIntEnhancer into the Search Box.
Press the Search Registry button.
It will produce a log called FRST.txt in the same directory the tool is run from.
Sorry for replying really late, but I got really busy with school and I didn’t use this laptop much. Anyway I don’t know what happened but the malware is long gone now. Thanks so much for the help!
Real world always takes precedence over these issues; good luck with school!
If you get the chance (and time), please run the following utility:
Clean up of Malware Removal Tools
Now that we are through using these tools, let’s clean them off your system so that should you ever need to have malware removed again (we hope not) fresh, updated copies will be downloaded.
[]Download Delfix from here to your desktop and double click it to start the program
[*]Ensure Remove disinfection tools is ticked Also tick:
[]Activate UAC
[]Create registry backup
[]Purge system restore
[*]Reset system settings
[*]Click Run
[*]The program will run for a few moments and then notepad will open with a log. Note: Please save this log first before rebooting your system (if asked to); DelFix does not save the log as it is trying to remove all traces of our work on your system. Please attach the log in your next reply.
You can delete any log files left on your desktop as these are no longer needed.