Web Shield causing error with Google Chrome

For about a week now, I’ve been getting an error message (Error message 101: connection was reset) when using Google Chrome, and I had similar problems with IE and Firefox. The problem got so bad that I could hardly use the internet at all because I could only get one or two pages to load every five minutes.

I researched the problem on another computer (since my laptop is the only one affected) and tried dozens of “fixes” that didn’t help at all, and eventually I figured out that Avast’s Web Shield is what is causing the problem. When I turn it off, I can load pages again without seeing the error message. However, the internet seems much slower when the shield is off, and I don’t want to jeopardize my computer’s security by leaving it off. Is there anything I can do, settings I can adjust in Avast, that will have the same affect but will allow me to keep the shield turned on?

Thanks in advance!

welcome to the forum. what version of avast you using? what version of chrome? what os you using?

i use avast free with chrome i don’t have any problems with surfing the web here.

meaby a clean installation of avast might solve your problem.

Try a repair…Control Panel>Programs and Features(XP, Vista)/Uninstall(Win7)>double click “avast”>scroll down to and click “repair”>reboot. :slight_smile: