Yesterday I suddenly discovered I could no longer SEND email via Outlook Express. Receive, yes. Send, no. For the technically inclined I’ve pasted three of the error messages I got from OEX at the bottom of this post.
I couldn’t log into my mail accounts via webmail either. I just kept getting another login screen followed by a “session timed out” screen.
After tearing my hair for hours, I finally noticed something called “Web Shield” in Avast that I don’t remember ever seeing before. Disabling it returned my system to normal function.
What is Web Shield, and what’s it supposed to do that the previous providers didn’t??
On my system, Avast runs alongside Zone Alarm, and Pest Patrol. Never had a problem until this “Web Shield” thing got installed (and I don’t really know when that occured).
Typical OEX error Messages follow:
The connection to the server has failed. Account: ‘VideoPro’, Server: ‘smtp.sbcglobal.yahoo.com’, Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E
An unknown error has occurred. Account: ‘VideoPro’, Server: ‘smtp.sbcglobal.yahoo.com’, Protocol: SMTP, Server Response: ‘503 bad sequence of commands’, Port: 25, Secure(SSL): No, Server Error: 503, Error Number: 0x800CCC65
An unknown error has occurred. Account: ‘Roger Personal’, Server: ‘smtp.sbcglobal.yahoo.com’, Protocol: SMTP, Server Response: ‘421 Cannot connect to SMTP server 68.142.198.11 (68.142.198.11:25), connect error 10060’, Port: 25, Secure(SSL): No, Server Error: 421, Error Number: 0x800CCC67