WEB shield just crashed...

As soon as this site opened, avast! WEB shield immediately crashed…

http://bugclub.org/BUGSpeed.html

I have no clue is it going to happen again when I open that site, but I haven’t tried yet… have to restart web shield again and see what happens.

Here is a screenshoot from event viewer…

http://img236.imageshack.us/img236/8742/screenshoot0jg.jpg

Regards !

Sasha
I just tried it with out any problems… (Using the latest Beta version of avast!)

No problem here either. Dial-up from Toronto, using Avast 4.6.665.
Throughput 41.2 KB/sec Whoo hoo… :smiley:

I also tried it and no problems now… but still, since it crashed at least once, I think Alwil should check it anyway. Something was there that was crashing the web shield, and it should be checked if they want their program to work flawlesly. There is no chance that in this case system configuration matters, so it’s something inside web shield.

Cheers !

No problem here and even worse results on my dial-up

Connection speed 50.6 Kbps

Your Throughput

38 K bits/sec
4.7 K bytes/sec

http://bugclub.org/BUGSpeed.html

No problems for me for this link, but webshield didn’t scan that website when I enter it. :-\

Any *.mdmp files in \data\log? Please send them to me or upload to our ftp server ftp://www2.asw.cz/incomming

Well, I just tried few times and every time, I’ve got same message… see screenshot.

http://img231.imageshack.us/img231/3288/33fb.jpg

However, I think I have that MiniDMP file. Error ocured on July 2nd, at 9:32 AM as you can see from here:

http://img216.imageshack.us/img216/5488/13tb2.jpg

…and this is a screenshot from my file manager where we can see that MiniDMP file (same date and time):

http://img212.imageshack.us/img212/1987/25tb1.jpg

I just sent that MiniDMP file to you Lukas.
Btw, what are all those zero-size files inside the log folder (see last screenshot) ? Do I have to remove them manually, or they are going to be removed automatically after some period of time ? Thanks !

Regards !

I just took a look in the folder and I also have a bunch of files in there with a 0 file size???

That files, and the dump ones, will need to be manually deleted as far I know… :cry: :stuck_out_tongue:

I think they will need to be manually deleted, I have just checked mine and there are some unp files going back to October last year, I notice I have one .mdmp file from 5 days ago (haven’t a clue what that was about).

So the question really is are the unp******* files Ok to delete without restriction?

I’ve got an e-mail from Lukas saying that there is some big holiday going on in Czech Republic these days, but as soon as they come back and start to work again, he’ll take a look at my miniDMP file I sent him. Also, I believe he will give us answers regarding these zero-sized files, leftovers in log subfolder. I belive that there is no reason to doubt that all those miniDMP files with 0 as file size, can be safely removed manually without any consequences. After all, there is absolutely nothing inside those files… but, as always it’s better to get confirmation from Alwil first.

Cheers !

Sasha, as you know (but some user could not), safe in my post means: all dumps (zero or not) are safe to be deleted, your system will work after that. You will only lose the possibility of sending the dump for Alwil to analysis, improve/correct avast. The user won’t be harmed deleting these files 8)

Take a look in here (David’s reply):

There are some unp******* files without extension, and their size is not 0. What are those files. MiniDMP files are with MDMP extension, or all those files are the same ? But then again, why they don’t have extension at all ?

.mdmp files are created by the operating system (in “Microsoft format”, if you wish)
unpXXXXXXX files are created by avast! (in its own, text format).

So, these two “groups” are somehow equivalent, but each may contain slightly different info.

Igor, can’t they be automatically deleted, as a limited log file, for instance?

I don’t know… the names of the files (at least the unpXXXX ones) are generated randomly, so it may be hard to find what to delete.
But - the files shouldn’t normally be there (I mean, crashing is not supposed to be a “normal” behavior), so I’m not sure if it’s worth to implement any special processing for them.

Yes Igor, you’re right… crashing is not “normal” behavior as you mentioned, but I believe that after the actual crash, file that’s left inside log folder is not zero sized… it actually contains some miniDMP data, right ? So, it’s useful to have it in case like this when we have to send miniDMP files to you guys…

Quote by Igor:

I don't know... the names of the files (at least the unpXXXX ones) are generated randomly, so it may be hard to find what to delete.

Isn’t there any possibility to include all zero sized files to be deleted on let’s say system shut off or something similar ?

Thanks !

Hi,
no PB here with “bugclub.org”, I’m using 4.6.665 ver ???

Maybe you can test the 4.6.668 beta version: http://files.avast.com/files/beta/aswbeta.exe