Web Shield problems

I have a litle problem …
I am using avast free antivirus …
When I start firefox he cant acess the internet…
When i turn off the web shield he can acess the web…
How to repair that ???

Do you use a proxy to connect to the internet ?

What avast version are you using 4.8 or 5.0 ?

This assume you have avast 5.
What is your firewall ?
Does it allow avastSvc.exe internet access ?

  • If it does delete the entry for it and reconnect to the internet, this should force the firewall to ask permission again.

I have the same problem, but I use Avast! internet security, and they’ve tried to help me, but they cant solve it
http://forum.avast.com/index.php?topic=64089.0

nik311296,
are you using a firewall and if so which one?
Have you checked the firewalls log file to see if anything from avast is blocked?
Since when did it start?

I have made another reply in your topic, please stick to that one to avoid confusion in this topic.