Webshield( solution not yet found!)

hi there

I use avast ultimate version and mozilla explorer ultimate version
When avast resident protection is on, I cant use mozilla because I get the dialog box “Document contains no data”, navigation and browsing are impossible. Probably no connection
When I toggle off avast resident protection, the browsing function is enabled back on
I tested that several times. ???

To make it work properly, i have to switch off the “web protection” (probably webshield) which is a part of the resident protection.

I have the french version, so I dont know what the english translations are precisely

Does anybody know about that?

thanks

What Firewall are you using, is it Zonealarm by any chance?

What OS are you using?

–lee

I am using Mcafee

It doesnt do anything wether it on or off

OS

win XP home

Gringojack,

try editing your avast4.ini (c:\program files\alwil software\avast4\data\avast4.ini). Find the section [WebScanner] and edit or add the following line.

IgnoreProcess=avast.setup,mcupdate.exe,mcinfo.exe,mpftray.exe

and restart your PC. Did it help?

Lukas.

hi lukor

unfortunately, it didn t work

thanks anyway

I forgot to tell: my firewall is McAfee

Well here we go

Im using MS outlook and aol

in ms outlook >>tools >>accounts >> properties >> advanced >> outgoing mail (smtp): default port is 25, aol recommends 587, so times ago, I entered 587 (for france)

Hense in avast >> resident protection >> webshield >>personalized >> port http: I replaced 80 by 587

it also works with 25

So far no problem! ::slight_smile: :o

what do you think lukor let me know

gringojack, can you post your avast4.ini, just to verify the information was entered correctly? Thx.

gringojak, I am sorry, but I think you have efectively just disabled webshield - it works, yes, but simply because webshield is not working (it is working but waiting for connection on port 587, which are “very rare” during regular browsing).

Today, we have re-tested McAffee firewall and WebShield compatibility in our lab, and it seemed that ignoring those process names I suggested and ofcourse granting ALL ACCESS to WebShield process (ashWebSv.exe) is sufficient.

hi Vlk

here it is

[Languages]
0405=Czech
0407=German
0409=English
040A=Spanish
0415=Polish
0410=Italian
0413=Dutch
0416=Portuguese
040E=Hungarian
0411=Japanese
040C=French
041B=Slovak
0419=Russian
0412=Korean
081A=Serbian
040B=Finnish
041F=Turkish
0402=Bulgarian
041A=Croatian
0424=Slovenian
0414=Norwegian
041D=Swedish
0816=Portugal
0418=Romanian
Engine=1036
[Common]
ApprovedPerson=Jacky RIEGER
ApprovedFirm=
ProductVersion=4.6
VersionLabel=Mar2005
ThreadTerminationTimeout=30000
Enterprise=0
Database=ODBC
LastLogonAccount=Propriétaire
Exclude=
VPSUpdate=Automatic
ProgramUpdate=Automatic
LoggingLevel=5
NetAlert=
ProxySettings=Autodetect
ProxyAddress=
ProxyPort=0
LogMaxSize=4096
[Communication]
EmailChestFile_To=virus@avast.com
ProblemEmail=support@avast.com
MaximumSendSize=1024
SMTPServer=smtp.fr.aol.com
SMTPFrom=gringojack@aol.com
SMTPPort=25
SMTPUserName=gringojack
SMTPUserPassword=aze156
[Server]
SelectTimeout=2
MinimalCacheTime=300
StoreEvents=31
[Version30]
ListenPortAddress=5313
RetrySend=1
Engines=*
ExceptEngines=
ResultsTimeout=10
RetryInterval=1
[UserInterface]
Bitmaps=images
GradientFont=Times New Roman
ErrorDlgTimeout=10000
RespondTimeout=30
EnableSkins=0
SplashTestMemory=1
HomePage0405=http://www.avast.com/
UserForum0405=http://forum.asw.cz/
Support0405=support@asw.cz
BuyForm0405=http://www.avast.com/cze/buy_avast_4_professi.html
RegistrationForm0405=http://www.avast.com/i_kat_227.php?lang=CZE
HomePage041B=http://www.avast.com/
UserForum041B=http://forum.asw.cz/
Support041B=support@asw.cz
BuyForm041B=http://www.avast.com/cze/buy_avast_4_professi.html
RegistrationForm041B=http://www.avast.com/i_kat_227.php?lang=CZE
HomePage0409=http://www.avast.com/
UserForum0409=http://forum.avast.com/
Support0409=support@avast.com
BuyForm0409=http://www.avast.com/eng/buy_avast_4_professi.html
RegistrationForm0409=http://www.avast.com/i_kat_207.php?lang=ENG
HomePage040A=http://www.avast.com/
UserForum040A=http://forum.avast.com/
Support040A=support@avast.com
BuyForm040A=http://www.avast.com/eng/buy_avast_4_professi.html
RegistrationForm040A=http://www.avast.com/i_kat_207.php?lang=ESP
HomePage0410=http://www.avast.com/
UserForum0410=http://forum.avast.com/
Support0410=support@avast.com
BuyForm0410=http://www.avast.com/eng/buy_avast_4_professi.html
RegistrationForm0410=http://www.avast.com/i_kat_207.php?lang=ITA
HomePage0415=http://www.avast.com/
UserForum0415=http://forum.avast.com/
Support0415=support@avast.com
BuyForm0415=http://www.avast.com/eng/buy_avast_4_professi.html
RegistrationForm0415=http://www.avast.com/i_kat_207.php?lang=POL
HomePage0407=http://www.avast.com/
UserForum0407=http://forum.avast.com/
Support0407=support@avast.com
BuyForm0407=http://www.avast.com/eng/buy_avast_4_professi.html
RegistrationForm0407=http://www.avast.com/i_kat_207.php?lang=GER
HomePage0413=http://www.avast.com/
UserForum0413=http://forum.avast.com/
Support0413=support@avast.com
BuyForm0413=http://www.avast.com/eng/buy_avast_4_professi.html
RegistrationForm0413=http://www.avast.com/i_kat_207.php?lang=DUT
HomePage0416=http://www.avast.com/
UserForum0416=http://forum.avast.com/
Support0416=support@avast.com
BuyForm0416=http://www.avast.com/eng/buy_avast_4_professi.html
RegistrationForm0416=http://www.avast.com/i_kat_207.php?lang=BRA
HomePage040E=http://www.avast.com/
UserForum040E=http://forum.avast.com/
Support040E=support@avast.com
BuyForm040E=http://www.avast.com/eng/buy_avast_4_professi.html
RegistrationForm040E=http://www.avast.com/i_kat_207.php?lang=HUN
HomePage0411=http://www.avast.com/
UserForum0411=http://forum.avast.com/
Support0411=support@avast.com
BuyForm0411=http://www.avast.com/eng/buy_avast_4_professi.html
RegistrationForm0411=http://www.avast.com/i_kat_207.php?lang=JPN
HomePage040C=http://www.avast.com/
UserForum040C=http://forum.avast.com/
Support040C=support@avast.com
BuyForm040C=http://www.avast.com/eng/buy_avast_4_professi.html
RegistrationForm040C=http://www.avast.com/i_kat_207.php?lang=FRE
HomePage0419=http://www.avast.com/
UserForum0419=http://forum.avast.com/
Support0419=support@avast.com
BuyForm0419=http://www.avast.com/eng/buy_avast_4_professi.html
RegistrationForm0419=http://www.avast.com/i_kat_207.php?lang=RUS
HomePage0412=http://www.avast.com/
UserForum0412=http://forum.avast.com/
Support0412=support@avast.com
BuyForm0412=http://www.avast.com/eng/buy_avast_4_professi.html
RegistrationForm0412=http://www.avast.com/i_kat_207.php?lang=KOR
HomePage081A=http://www.avast.com/
UserForum081A=http://forum.avast.com/
Support081A=support@avast.com
BuyForm081A=http://www.avast.com/eng/buy_avast_4_professi.html
RegistrationForm081A=http://www.avast.com/i_kat_207.php?lang=SRB
HomePage040B=http://www.avast.com/
UserForum040B=http://forum.avast.com/
Support040B=support@avast.com
BuyForm040B=http://www.avast.com/eng/buy_avast_4_professi.html
RegistrationForm040B=http://www.avast.com/i_kat_207.php?lang=FIN
HomePage041F=http://www.avast.com/
UserForum041F=http://forum.avast.com/
Support041F=support@avast.com
BuyForm041F=http://www.avast.com/eng/buy_avast_4_professi.html
RegistrationForm041F=http://www.avast.com/i_kat_207.php?lang=TUR
HomePage0402=http://www.avast.com/
UserForum0402=http://forum.avast.com/
Support0402=support@avast.com
BuyForm0402=http://www.avast.com/eng/buy_avast_4_professi.html
RegistrationForm0402=http://www.avast.com/i_kat_207.php?lang=BLG
HomePage041A=http://www.avast.com/
UserForum041A=http://forum.avast.com/
Support041A=support@avast.com
BuyForm041A=http://www.avast.com/eng/buy_avast_4_professi.html
RegistrationForm041A=http://www.avast.com/i_kat_207.php?lang=CRO
HomePage0424=http://www.avast.com/
UserForum0424=http://forum.avast.com/
Support0424=support@avast.com
BuyForm0424=http://www.avast.com/eng/buy_avast_4_professi.html
RegistrationForm0424=http://www.avast.com/i_kat_207.php?lang=SLO
HomePage0414=http://www.avast.com/
UserForum0414=http://forum.avast.com/
Support0414=support@avast.com
BuyForm0414=http://www.avast.com/eng/buy_avast_4_professi.html
RegistrationForm0414=http://www.avast.com/i_kat_207.php?lang=NOR
HomePage041D=http://www.avast.com/
UserForum041D=http://forum.avast.com/
Support041D=support@avast.com
BuyForm041D=http://www.avast.com/eng/buy_avast_4_professi.html
RegistrationForm041D=http://www.avast.com/i_kat_207.php?lang=SWE
HomePage0816=http://www.avast.com/
UserForum0816=http://forum.avast.com/
Support0816=support@avast.com
BuyForm0816=http://www.avast.com/eng/buy_avast_4_professi.html
RegistrationForm0816=http://www.avast.com/i_kat_207.php?lang=BRA
HomePage0418=http://www.avast.com/
UserForum0418=http://forum.avast.com/
Support0418=support@avast.com
BuyForm0418=http://www.avast.com/eng/buy_avast_4_professi.html
RegistrationForm0418=http://www.avast.com/i_kat_207.php?lang=ROM
UpdateLink=/i_idt_112.html
ResidentBalloonShown=1
VRDBBalloonShown=1
ShowSpecialTasks=0
StartWithSkin=1
AutoDelete=-1
[WebScanner]
AutoRedirect=1
HttpRedirectPort=587
IgnoreProcess=avast.setup,mcupdate.exe,mcinfo.exe,mpftray.exe
LoadIsapiFilters=1
ISAPIFilter1=ashWsFtr.dll
IgnoreAddress=
IgnoreLocalhost=1
[Splash]
KeyUsage=1
[Simple]
ShowHelpCheckList=0
SkinUseLayeredWindows=0
TimeOfLastScan=1109560972
[AAVM]
CheckFloppies=0
CheckCDRom=0
CheckRemovables=0
TagDontShowNextTime=0
[Chest]
MaxSize=256
[InetWD]
UseRAS=0
AssumeAlwaysConnected=0
[Quick]
EnableSkins=0
InfectionExitApp=0
ShowResults=0
[VRDB]
LastFile=
FullComplete=1109536329

Gringo,

i don’t see the string in the ini file I’ve suggested. Replace the WebScanner section like this:

[WebScanner]
AutoRedirect=1
HttpRedirectPort=80
IgnoreProcess=avast.setup,mcupdate.exe,mcinfo.exe,mpftray.exe
LoadIsapiFilters=1
ISAPIFilter1=ashWsFtr.dll
IgnoreAddress=
IgnoreLocalhost=1

and restart.

Hi

yes I did it after this copy. It doesnt help, but I left it there

bye