We have 3 users, all who use Avast, who have just recently had trouble visiting our site. I can’t recreate the problem and no other anti-virus is picking it up. I’m not sure if there is a false positive or something that needs to be fixed. If anyone could help me, I’d appreciate it.
The site in question is FBAMaster.com
Thank you
you dont say but i assume avast say URL:Mal …
could be a IP block
IP history https://www.virustotal.com/en/ip-address/65.254.248.150/information/
Multiple domains on same IP and many are blacklisted … click more button under list(s) fore more info
IPvoid http://www.urlvoid.com/ip/65.254.248.150
[b]IP ADDRESS: 65.254.248.150[/b]We have found in our database of already analyzed websites that there are 193 websites hosted in the same web server with IP address 65.254.248.150 and IP hostname 65-254-248-150.yourhostingaccount.com. Remember that it is not good to have too many websites located in the same web server because if a website gets infected by malware, it can easily affect the online reputation of the IP address and also of all the other websites.
IP is on 6 blacklists here http://multirbl.valli.org/lookup/65.254.248.150.html
Yes it says Mal.
I ran the site through URLVoid and Virus Total with no results on either.
What should I do to correct this?
If you think it is wrong, report it here https://support.avast.com → avast virus lab
So there’s nothing I can fix? Just wait and hope it gets fixed in a future update?
Whenever you weren’t into abuse activities like reported here: https://cymon.io/65.254.248.150
ask Avast team for an exclusion for your domain at virus at avast dot com.
This can only be performed by Avast Team members, we are volunteers here and cannot.
polonus
Issue Resolved, thanks for the help:
"Hello again,
It was a false positive. It should be fixed in the new virus definition update.
To update virus definition: open Avast and go to > Settings > Update > Virus Definition - click “Update”
note: if it is still detected, allow sometime (up to 24 hrs) and check again."