Hi! Thanks for viewing my thread. I have searched around and I came up empty with my particular issue. Some forums that I’ve read through state that the fix they provided is only for that particular case that they have. Mine is different from theirs since I don’t have the same files affected. Hopefully someone can help me.
Answers to the questions from: What to do if a file is infected?
- The files were detected from me manually doing a Quick scan with Avast 7.0.1466. This is what the log says:
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\Updates\DataSafe_LGG_Tag_ini_Update.exe|>DataSafe_Green.ico
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\Updates\DataSafe_LGG_Tag_ini_Update.exe|>diff_000001.dif
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\Updates\DataSafe_LGG_Tag_ini_Update.exe|>IRIMG1.BMP
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\Updates\DataSafe_LGG_Tag_ini_Update.exe|>IRIMG1.JPG
Error: Archive is password protected. (42056) is marked on each one.
Some files could not be scanned is noted in the result
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No idea where it came from.
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I don’t download anything.
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The file and location is noted in my response to questions 1 above.
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The exact wording is in my response to questions 1 above. Show last pop-up message is greyed out and can’t be picked/selected.
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The files themselves are housed in C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\Updates\DataSafe_LGG_Tag_ini_Update.exe. I did a quick scan of the executable and I got the same exact messages previously mentioned in my answer to the first question.
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I’ll do what this question asks of me. What is FP?
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Little information is found on each file I searched for. Most of them state that the fix will only work with that particular user. Also. These are the only 4 files affected. Their are no others affected or have been quarantined.
What do I do from here. Thanks in advance!