I was charged $109 for auto renewal last month. I don’t want to renew. I have tried sending emails many times. I’ve tried contacting support through the app but I received no answer. I don’t know what else to do other than go through PayPal to try to get a refund. Does anyone have a solution that just doesn’t send me in circles? Thanks. Edit: I have tried following all the instructions. When I get to my order there’s no option for a refund even though I’ve been trying for weeks. Today is the 15th and that was the day they charged me on May 15th. So I don’t know whether it’s because today is the 15th that I’m not seeing a refund option? Every link I hit takes me back to the same page where I choose. I didn’t want to auto renew. I am a senior citizen and I’m too old to try to figure this stuff out. I’ve tried everything I can try. Why don’t they just have an email you can send an email to and have someone help you?