I downloaded Avast premium by accident before making a account, so I cant delete it via the website or email. if I cant have the app but it isn’t connected to a account is there a way to delete the subscription before the free trial ends, if not, i don’t have any active forms of pay on my laptop, meaning that the app (should not) be able to charge me, what will happen, will it delete itself because it cant charge me, or will something else happen, please tell
Hello user866, welcome to the community.
If it’s Android/iOS then paying info on Google/Apple account would be used, but I suppose we’re talking about Windows. In that case as long as you didn’t provide paying info to Avast (Gen), you won’t be charged of course.
You can just uninstall trial version before it expiration.
The software will warn users about trial expiration and it will just stop functioning when trial period ends. No automated uninstall so you have to do it manually (i.e. from Control Panel). Expiration warning would be quite frequent, by the way.
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Thank you, NON, for that confirmation. I am on Windows 10 and downloaded the app via the website, not Google Play or the Microsoft Store. I did not connect my Gmail to it, meaning I can’t cancel it via that, but now that I know I won’t be charged, I am glad. since its not connected to my account how do I delete this app from my computer (preferably alongside my subscription) if I cant od it via my account or gmail
Follow these steps for uninstall:
ok thanks, and just one last question, how do I make sure I do not have any payment methods attached to the subscription without using the app instead of my account (which does not recognize my subscription for some reason)
IIRC avast acoount page does not show trial license. If you have registered your e-mail address into Avast Cleanup before uninstallation, you may contact Avast support via e-mail to confirm (non-)existence of your subscription for sure. If not, then Avast cannnot know what you have and who have that trial license in the first place.
If you did not enter payment card details before starting a free trial, it is not necessary to cancel the free trial.