What is the procedure for transferring EasyPass from one computer to another?

Avast Passwords Avast EasyPass
1

Good evening everyone,

 A friend of mine is getting me a refurbished Dell Optiplex 755 desktop computer running Win 7 Pro, 64-bit.  My present computer is a Dell running Win XP Pro, 32-bit.

Is there a specific procedure for transferring my Avast EasyPass from this Win XP 32-bit machine to the new Win 7 64-bit computer? I didn’t see anything in the FAQ section that seems to answer this question.

Thanks very much for your time and any info!

2

Just install it and connect with your EasyPass Account.

DJBone

3

I appreciate the info, DJBone!

 Sorry for the late reply.  Cox Communications email service has been down since Friday afternoon along the east coast here, so I don't receive any alerts when someone replies to any of my posts.

Best wishes for a nice holiday season!

4

You’re welcome! :slight_smile:

Same to you!

DJBone

5

[UPDATE]:

Unfortunately, I was unable to re-install EasyPass on this Win 7 computer. For some reason, EasyPass will not sync, and doesn’t seem to be able to connect to the servers. When I spoke with tech support, they said it would cost $99.99 for a tech to connect remotely to my machine to fix the problem. Not going to happen, I replied.

It seems this is an ongoing problem when a user of any of Avast’s PAID products needs tech support…they keep trying to charge you for any help. I certainly will not be using EasyPass any longer. :stuck_out_tongue:

6

Maybe it’s blocked by your firewall?

DJBone

7

I wish it WERE that simple, DJ. I tried a few things, including disabling the firewall, but no luck.

Just have to chalk this one up as a lesson learned.

Best regards!

8

Silly question: Do you have setup your account and your master password?

DJBone

9

Hi again [color=blue]DJ[/color],

 Yes...everything is fine in that area.
10

Hmh, i use it on 3 different PCs without problems. Sorry, at the moment i can’t help you further. :frowning:

DJBone

11

No problem. I appreciate your feedback regardless, DJ!

Have a nice holiday season!

12
  1. You’re welcome! :slight_smile:
  2. Thanx! Same to you!

DJBone

13

Maybe this will help someone:

http://files.avast.com/files/documentation/user-guide-easypass.pdf

14

Please check the date of posts before posting a reply.
This thread has been dead for over 4(!) year.

Besides that, Easypass is history, it has been replaced by avast passwords over a year ago.