What the hell is wrong with avast these days

Avast Free Antivirus / Premium Security
1

my avast has broke again, before it would turn itself off and refuse to go back on, forum says reinstall. so i do and it works for a few days, same problem, reinstall works for a week, now i get some side by side crap. forums say reinstall.

getting a bit sick of reinstalling. very tempted to ditch this and go with something i can spend less time fixing.

someone tell me whats going on

2

Hello and welcome to the Forum! :slight_smile:

  • Which OS? (32/64 Bit - which SP)
  • Which avast-version? (Free, Pro, Internet Security, Premier)
  • Which program version (2014.9.0.2021 is the latest)?
  • Other security related software installed?
  • Which AV-Program was installed before and how was it removed?

DJBone

3
now i get some side by side crap.
this may be related to conflict with other security programs installed ..... or old program not fully removed

answer DJBone`s questions

4

Is it avast that says it is turned off or the Windows security/action center ?

5

win7 64 avast free
doesnt say its off its just not running
was using avast before never used anything else.
all the windows crap is off
should be the latest as it was reinstalled a few days ago (again)

6

If you want essexboy to check attach a diagnostic log
scroll down to Farbar Recovery Scan Tool and follow instructions https://forum.avast.com/index.php?topic=53253.0

7

attached

8

I can see no apparent reason for this

Could you run a chkdsk /r on the windows drive

9

scheduled after restart will report back in a few

10

Ran Chkdsk /r all is fine, makes it more annoying…

what should i do. i need an AV of some kind would prefer it be avast

11

I have come across this one or two times before and what appeared to work is to run the new Beta. It is very stable I have had it on my system since release

When you re-installed Avast did you use Avast clean as well ?

12

Right, i have used avast clean removed avast properly and reinstalled 3rd time now, lets see how it goes (last chance) if it screws up again i will be ditching avast permanently

13

Do not use avast. I installed it 4 days ago. Within 24 hours of installing avast my computer had problems. I then had to pay the 179.00 for technical support. The same issue keeps happening where my internet crashes and will not open again. I deleted avast. Restarted my computer and bam the internet worked. The tech. said avast fights with windows thinking each other is a harmful threat. It’s avast problem. They get you to sign up for their service knowing you will need the technical help. That is where they make their money. After two conversations with customer service telling me they will not refund my $179.99. I filled a fraud alert with my bank and am getting my money back. NEVER USE THEM. ITS A PLOY TO GET YOU TO HAVE TO USE THEIR TECH. SERVICE ABD CHARGE YOU MORE $$$!

14
I then had to pay the 179.00 for technical support.
No .... you dont HAVE to do it ....... and forum help here is free avast phone support is not done by avast but a third party company ..... posted a million times here. Something you would have found out using a forum search
15

been an avast user for years and have never HAD to use the phone service, i can usually figure this kinda thing out by myself, on this occasion i hit a wall and the guys on this forum have been more than helpful, if you felt you HAD to use the phone and pay all that money maybe you should go back to chalk and a slate…

16

A million times and a million complaints. Makes me wonder why Avast keeps using them. All that wondering makes me think that perhaps Avast does get a cut of those shady support deals.

17

I’m having a similar problem with my avast. I recently installed avast internet security. One day suddenly it got turned off. I re installed it and it started working again . Next day i was running a boot scan and in between some virus was found but avast was not able to delete it. I turned on my OS and found it was not working. Even if i turn it on few seconds later something turns it off. And also i was not using any other antivirus or firewall with it. Now I’ve installed COMODO firewall and then tried turning avast on. Initially there was some problem but now its on. But cant update it now

18
Next day i was running a boot scan and in between some virus was found but avast was not able to delete it.
there usually is a logical explanation, but since you give no info we cant even guess

how to recive help instructions. https://forum.avast.com/index.php?topic=53253.0
when done, somone will assist you

19

firstly thanks for removing that post of that guy trying to be a smart ass, saves me replying.

but on the avast front everything is ok after a couple of days, maybe the avast clear thing solved my problem, i will report back if anything crops up