Two resident AVs is a no no as they can conflict, Norton is particularly bad for leaving remnants even after an uninstall.
A link worth looking at, which is a program removal tool that can remove the remnants of a number of different Norton Programs:
Removing your Norton program using SymNRT
I don’t know if the Virgin firewall, PC Guard Total would also include an antivirus element (though the word total leads me to thinking that), if so at best you should disable that. You may need to uninstall pc guard total reboot and do a custom install without selecting the AV element if it has an AV which you can’t disable.
Any suspect file from the C:\System Volume information folder is better off in the chest, as you don’t want to possibly reinfect your system if you use system restore in the future and it includes that suspect restore point. The reason they are in the C:\System Volume information is that they have in the past been deleted or moves from a system folder, etc. So at worst you just couldn’t use that restore point.
If you can give some examples of the other file names and locations of these other detections.
There is certainly something going on on your system (possibly the multiole VAs on your system fighting for control) as a scan shouldn’t be measured in days but hours. So I would suggest stopping the scan, uninstall Norton and reboot (lets not worry about the other uninstall tool just yet, fingers crossed). Now if pc guard total has an AV, disable it. Then do an avast on-demand scan, but keep the Sensitivity setting at Standard and no Archives, that should be a quicker scan, especially if the other AVs have been removed.
You may have got to a point where your son’s computer is so compromised it might be a bite the bullet time, but we will have to see…
I wouldn’t go jumping around flip flopping between AVs as this could jsu cause more issues with low level drivers having been loaded and left behind to conflict with the next AV.
If you haven’t already got this software (freeware), download, install, update and run it (they are OK with avast), preferably in safe mode and report the findings (it should product a log file).
- SUPERantispyware On-Demand only in free version.
- MalwareBytes Anti-Malware, On-Demand only in free version http://download.bleepingcomputer.com/malwarebytes/mbam-setup.exe, right click on the link and select Save As or Save File (As depending on your browser), save it to a location where you can find it easily later.