Win10 bluescreen when starting some programs in Avast Sandbox

Avast Free Antivirus / Premium Security
1

Hi,

when im trying to start for instance Firefox or Notepad++ inside the Avast Sandbox i got every time after closing the program a Win10 bluescreen.

Any Ideas why, cause this has already worked, don’t remember exactly, maybe before the Win10 upgrade this summer.

Frank

2
  • Which Avast…? (Pro/IS/Premier)
  • Which version…?
  • Other security related software installed…?
3

Avast Pro
Version 12.3.2280

No other security tools installed
Win10 Home, german, all patches and updates installed.

4

OK, follow instructions: https://www.avast.com/faq.php?article=AVKB33#artTitle

5

Done as requested.

Support file uploaded

6

Good job, now it’s up to the devs…

7

frank.zimmer, can you please send me your latest minidump files from \windows\minidump folder? (kurtin@avast.com) I couldn’t simulate your problem on win10 x86/x64, thanks.

8

just send three minudumps via mail