I have big problem in my computer!!
All documents i had in my removal drivers (USB pendrivers, Hard removal Disk, etc) simply disappeared:-(
Strange… cause i go at properties of them, and they still in there… but siumply cant see them.
So, when i went at querentine of Avast, my documents are there (in querentine of avast).
And it says there, it’s a virus with name "win32:Agent-ALZJ [Trj].
How i can make back my documents again (important documents of work)? ???
And how i can make kill this virus? ???
download install update and do a scan don’t forget to remove what it finds. a system reboot might be necessary.
and in your next post please add what os you using and what version of avast plus what file avast is detction the trojan on.
second do a scan with Ots and post the result here.
Download OTL to your desktop.
Double click on the icon to run it. Make sure all other windows are closed to let it run uninterrupted.
When the window appears, underneath Output at the top change it to Minimal Output.
Under the Standard Registry box change it to All.
Check the boxes beside LOP Check and Purity Check.
Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply.