My friend ran a boot-time scan on her computer and it told her that she was infected with Win32:CTX at C:\Windows\system32\activescan\pskavs.dll. I understand this is deemed as a false-positive and is a part of Panda ActiveScan. However, she has never used Panda ActiveScan on her computer. I believe it may be the cause of her BSODs. She isn’t very computer-literate, so to speak, and the best description of when she got her most recent BSOD was when she was on Facebook and she was going to post a comment. When she clicked to post a comment, it hit her. It was probably a coincidence that it hit as soon as she clicked to post a comment, but it still shows that it hit her when she was using her Internet browser. I’ve worked on her computer, and she uses Internet Explorer as far as I know unless she has downloaded Mozilla Firefox since I’ve last seen her computer, which was approximately 2 months ago. Should she just run another boot-time scan and delete the file and hope for the best?
Thanks in advance,
Skyline969
