I’ve been real busy offline, and the FPs issue is resolved, or I may have started a link about deleting files to rid yourself of virus alerts, called oops I deleted some OA files. I still had a computer to check up, and see what screenshots I had been left with. That’s been done now, and this post summarises the FP breakout at my place, with special emphasis on ‘don’t delete any files in case you are going to need them later’. The files that you are being asked to delete may be important files that you will need to run your system or some part of your system. And turns out the files are needed and will have to be restored from the chest. (Rarely ever happens, but this time it did).
Here is the run of events
T was alerted to the detections
I bought up MWSnap, avast (to scan OA), Revo (to uninstall OA - I had recently had firewall issues)
I sent one file to chest. wait.
second one to chest but chest refused to take it. wait. delete.
next alert up on screen
Neither MWSnap nor Revo up yet. went on demand to avast scan - to scan OA.
Scan runs - virus found in memory
prompt by avast - so went to bootscan - detections = Win32:Delf-MZC[Trj] and Zbot-MKK[Trj] (screenshot avast warnings)
Since the computer has virtually nothing on it but program and system files, it wasn’t too much trouble to watch the sequence of the scan through. I didn’t write down everything, and likely missed something else, and so on, but here is the how the scan ran through. there were no FPs amongst Windows files.
Programs - OA, Hostman, Faststone have alerts, OOo_ and Winfast (stream tv) have no alerts
Windows -
IE
Installer
.NET
helper
health
prefetch
service packs
system
system32 Adobe ( I use Foxit Reader so no Adobe in Progams)
java internet macromedia
mui
drivers
Computer reboots to normal mode, and later on hostsfile updates.
Second computer -
Oops I did it again. such a pain not being able to just move forward, surely just delete. But no, not at all, Like DavirR says you are left with no other option if you delete a file. What is called for is patience. I dont have much. Problem is I’m in with the newbies now, we’re not to know any better, So I delete a few files here…
Wait to see how long the prompt. Then go into bootscan mode - saw that the FPs included installer this time round…in fact we’re not to know any better - at the same time the Whole FP has proved to be a great learning experience but lets hope it doesn;t happen again.
obviously installer. FPs confined to Programs.
Put this computer back to best performance, still have to re-install OA. Things pretty much back to boring best now.
Computer one -
A firewall issue was solved. Ages and ages ago I had downloaded avast Internet Security 5 to have look around.The program had not been completely uninstalled and I still had remnants in my system, including an avast5 firewall. I was’nt sure which aswclear uninstall utility to run on this, so in my rush I ran 32, Managed Client, and DNM, and I seem to have done the uninstall well enough. put down as solved.
I have to reinstall OA on this computer. Has been done once before. Bit of a process to go through.
http://support.tallemu.com/vbforum/showthread.php?t=9909&highlight=mkis
I disabled OA in Services (see screenshot). So that it does not turn up on startup list (screenshot of WinPatrol). I get WinPatrol to fill in for OA. Also, since I haven’t got a computer currently running Outpost 09 (free) I may yet run that firewall on this computer for a tryout.
Otherwise evrything back to boring best on this computer as well.
Edit - Firewall issue wasn’t solved. I had go to registry and wipe avast5 firewall and have since then uninstall reinstall a clean avast home 4.8. All good.