Every few minutes avast tells me it has blocked two files: Win32:Dropper-gen [Drp] and Win32:Malware-gen
Before that it was Win32:ZAccess-PB [Trj] and Win32:Trojan-gen, but those have stopped popping up.
[*]Then click the Run Fix button at the top.
[*]Let the program run unhindered; it will reboot the system when it is done and open notepad with logreport. Attach here that logreport.
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Download ComboFixfrom here and save it to your Desktop.
If you are unsure how ComboFix works please read this guide carefully. note: ComboFix must be downloaded to your Desktop.
Temporarily disable your AntiVirus program.
If you are unsure how to do this please read this or this Instruction.
How to disable avast:
[*]Right-click on the avast! icon in the lower right corner of the screen and choose Open Avast! User Interface.
[*]In the window that opens on the top right corner, click Settings.
[*]In a new window that opens, choose the option Troubleshooting, Uncheck Enable avast! self-defense, and click OK.
[*]Right-click on the avast! icon in the lower right corner of the screen and select avast! shield controls .
[*]In the menu that appears, choose Disable Permanently. When you are prompted to turn off security, click Yes.
Note: Do not forget to turn on this option after the cleaning.
Run ComboFix. Click on I Agree!
ComboFix will check if there is a newer version of ComboFix available.
Click Yes if prompted to download.
ComboFix will display DISCLAIMER OF WARRANTY ON SOFTWARE.
Click Yes to allow ComboFix to continue.
If Recovery Console is not installed, ComboFix will offer download & installation.
Click Yes to allow ComboFix to install Recovery Console.
Note:Do not mouse-click Combofix’s window while it is running.
If you see a message like “Illegal operation attempted on a registry key that has been marked for deletion” just restart computer once more.
When the tool is finished, it will produce a log report for you. (typical location: C:[b]ComboFix.txt[/b] )
Attach log reports ( ComboFix.txt) back to topic.
[color=green]Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them.
Only one of them will run on your system, that will be the right version.
[*]Double-click to run it. When the tool opens click Yes to disclaimer.
[*]Under Optional Scan ensure “List BCD” and “Driver MD5” are ticked.
[*]Press Scan button.
[*]It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
[*]The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
Open notepad and copy/paste the text present inside the code box below. To do this highlight the contents of the box and right click on it. Paste this into the open notepad.
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to the operating system
Save notepad as fixlist.txt NOTE. It’s important that both files, FRST and fixlist.txt are in the same location or the fix will not work.
Run FRST/FRST64 and press the Fix button just once and wait.
If the tool needed a restart please make sure you let the system to restart normally and let the tool completes its run after restart.
The tool will make a log on the Desktop (Fixlog.txt). Please attach it to your reply.
Note: If the tool warned you about the outdated version please download and run the updated version.
Now click on “Run” button. Wait for the programme completes his work.
All the tools we used should be gone.
Tool will create and open an log report (DelFix.txt) Note: The report will also be stored on C:\DelFix.txt